“Hop” confirmed as name for Auckland smart-card

Well it seems like the rumours were correct – Auckland’s equivalent of London’s Oyster Card and Hong Kong’s Octopus Card is going to be called the “Hop Card”. The NZ Herald ran this story today: London has its Oyster public transport card, Hong Kong an Octopus and Wellingtonians their Snapper, but Aucklanders will be hopping on to dry land with their new ticket to ride.…
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Who Knew Hop Expires

Just over 11 years ago, HOP as we know it today was first launched to the public. Overall the system has worked well and having a single integrated transport ticket was one of the instrumental elements that helped transform public transport in Auckland.…
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A HOP too far? The end of cash fares

Auckland Transport has ruled out bringing back cash fares on buses, as reported by Newshub and picked up by other outlets including Pacific Media News, whose tweet puts it in terms anyone who’s been a teenager can probably relate to… Gone are the days of scabbing a few coins to bus home – Auckland Transport rules out bringing back cash fares.…
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HOP SHOP FLOP

Auckland Transport have some work before them to make buying HOP cards and topping them up easier. It’s often a long way to a HOP card vendor or top up location, and you generally need to know where they are in advance because wayfinding is minimal.…
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Planning and transport postcard from Japan

This is a guest post from reader Malcolm M One of the first things noticeable to Western tourists visiting Japanese cities is how little traffic there is. Here is the morning peak on the main street of Ginza, Tokyo. Instead it’s crowded on the subway line beneath the street, and plenty of people walk from the subway station to their destination.…
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HOP improvements stopped

Promised upgrades and improvements to ATs HOP card due to roll out this year have been dropped due to a new national ticketing system that may take six to eight years to introduce. Of all the improvements to public transport in the last few decades, one of the most important and successful was the introduction of HOP.…
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AT to fix HOP top up issue and more

Following on the recently raised issue of online HOP top ups disappearing if customers don’t tag on within 60 days, last week Mayor Phil Goff announced Auckland Transport were making changes. Mayor Phil Goff has welcomed changes, made at his request, to the Auckland Transport (AT) HOP card refund system.…
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