HOP terms update
Last week, Auckland Transport sent out an email to HOP users stating that the terms of use for HOP had changed. The link to ATs website show’d the terms of use but no information about what the changes actually were and I wasn’t the only one questioning what they were. …
51 Comments Learning from Melbourne – Myki Lessons for HOP & More
Recently I was in Melbourne as I had meetings at my companies office there. While in Melbourne during my free time in the evenings I went exploring checking out the City Loop, Flinders Station and of course the Tram Network including the newer Class E Trams which were covered well in Patrick’s fantastic article Democratic Tin: Observations from Bourke St.…
How are children and youth faring under the AT HOP system?
This is a guest post by reader Heidi O’Callahan Children are walking and using public transport today, but what will they do as they learn to drive and become adults? Have we provided a user-friendly public transport system that enables young people to avoid the dependence on a private car?…
Postcard from Japan: Hakone Day Trip
My wife and I are currently taking a couple of weeks holiday in Japan. I’ll post more about some of the urban aspects later but I thought I’d start with a day trip we took to Hakone that ended up in us using eight different forms of transport.…
Pick up your shopping at your Station
Often it’s the big things such as improved infrastructure and services that are needed to make public transport more viable but sometimes small enhancements can help in removing barriers for new users or just improve customer satisfaction with existing users. Yesterday Auckland Transport announced a trial of the latter kind, a deal with Countdown for people to pick up groceries at a few selected locations with the potential for it to be expanded to more locations in the future.…
Postcard from Bogota
Following a few days in Mexico City, I’ve had the pleasure of staying a week in Bogota, Colombia. Bogota is both the federal capital and the capital of Cundinamarca state, and while it probably doesn’t yet figure as a world capital of culture or clout, it certainly is a thriving mega city of regional importance.…
2016 Mayoral Hopeful Transport Policies
We’re now less than one month away from having a new mayor and later this week voting papers go out. Our friends at Generation Zero have once again been creating score cards for the mayoral and council candidates and they’ll be released later this week but in the meantime, I’ve taken a quick look through the transport policies of the main contenders and picked out what I think are the key points.…
HOP in detail
As mentioned this morning, at Auckland Transport’s board meeting today there is an interesting paper giving an overview of the HOP system, which AT say is the third largest financial transaction system in the country. Here are some of the figures from the paper.…
The HOP Blacklist
Auckland Transport’s HOP card generally works pretty well for most people and is a vast improvement from what we had before with different ticketing systems for each mode/company. But almost 5 years on, it still has some amazingly annoying and very customer unfriendly bugs/features that they’ve never fixed.…
Postcard from Truckee
After leaving Denver I went to the Lake Tahoe area in Northern California / Nevada for my friend Jesse’s wedding. (Which went great, incidentally. Mazel tov to the happy couple.)
Along the way, I stopped in for a visit to Truckee, California, which recently elected a friend of mine, Morgan Goodwin, as vice mayor.…
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