ATs rail tender postponed

Auckland Transport have announced that they’ve postponed their tender for running train services in Auckland. Back in April they said they shortlisted Kiwirail, Serco and Transdev to run services from the middle of next year. I had assumed they must have been getting close to picking a winner.…
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What’s being done to fix rail reliability and speed

Last week I wrote about the issue of dwell times on the new electric trains and how they combined with other factors mean the EMUs that are meant to be much faster are have instead actually ended up being slower. Rail users will also be acutely aware that the performance of trains has been appalling in recent months – on that it’s been reported that while the withdrawal of the old diesel trains will remove one of the causes of unreliability, the new trains are having teething problems and will need 6-12 months of bedding in.…
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Auckland Train Ops Shortlist

Auckland Transport have announced the short list of companies to run Auckland’s trains from July next year onwards and none particularly fill me with confidence. Auckland Transport has short-listed three companies that will be invited to tender to operate passenger rail services from 1 July 2016.…
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Why are trains failing so much?

With March Madness in full swing it seems that Auckland Transport and Transdev have taken a new approach to dealing with the high demand, driving customers away through rubbish performance. Train users from across the region – but it seems particularly West Auckland – have been suffering after what feels like daily issues that are putting even more pressure on already stretched services.…
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Default to Chaos

One of the factors behind the stunning 18% increase in rail patronage over the last year is bound to be the improved reliability that we’ve been seeing. With greater reliability people can trust services more and are much more likely to use them.…
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Can Cameras reduce fare evasion?

Transdev have announced they are going to trial body mounted cameras in a bid to further lower fare evasion. Fare evasion is an ongoing issue for public transport throughout the world – and Auckland is no different. Transdev has a team of around 50 Ticket Inspectors checking train customers at stations and on trains to ensure they are travelling with the correct ticket and, as part of their revenue protection efforts, Transdev is committed to a programme of ongoing improvement.…
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Rail Punctuality improving

The herald today picked up on an important trend that’s been happening without trains in recent months, much improved on time performance. Becoming ruthless with their whistles and no longer waiting for last-minute “runners” at railway stations has helped Auckland train crews to achieve record punctuality.…
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