We’d like to welcome Harriet as our newest and first female permanent contributor to the blog. She has written a number of guest posts in recent months and has indicated she’s keen to contribute a lot more so we decided it was best to add her to the team – plus it’s always nice to have some diversity.
We often talk about the big projects, networks, as well as game changing best practice regulations. For a while I have wanted to create a small campaign about the small things, low hanging fruit where for cheaply i.e. not for hundred of millions of dollars, we can achieve with a “Small Step” a “Great Leap” for the people the project and area it effects. My first post was on expanding access to Sylvia Park Station, the next one targets one of the bigger gripes of the current network, Western transfers at Newmarket i.e. the “Why don’t Northbound trains open on Platform 2 not P3.”
At current many people including myself commute South from out West, in the morning the transfer is easy, most of the time you arrive on P3, with the Southern/Onehunga bound trains likely to be either P4 or on occasion P3. In the afternoon however the story is a different one. Northbound trains open the doors to P3, this means to transfer West you have to go to P1, this requires walking up the platform, up the escalators/stairs, across the lobby and then back down another set of stairs and escalators.
I know what many of your city commuters are thinking, get over it fatty, you need the steps. Personally I don’t mind, I usually take the stairs rather the escalator, and walk about 30min to/from Ellerslie to/from work everyday (Not Bragging or Anything :D). However for many people this is an annoyance, especially when they miss the connection. It’s also not great when you see people with mobility issues scrambling to get to P1 on time. Also many people rush bumping into people at the platforms, when wet the bottom by the escalator is a slip hazard I have seen many of a person nearly go.
So in summary it causes some people to slip when wet, is awful for people with mobility issues, and is annoying to many commuters potentially putting them off using the train. So why can’t Northbound trains use Platform 2, it’s on the same track as P3 just requires a other side to be opened.
I have emailed AT, which forwarded onto Transdev that gave a vague HSE answer, have asked Transdev/AT staff at Newmarket whose opinions range from “Don’t know ask AT”, “Yeah we have asked about this, still don’t get why we can’t” & “Yes we get this all the time, AT just tells us we can’t. So I had a think was it
a) Platform Gap – Nope looks fine & no worse than some stations out in the suburbs.
b) Lack of a signal box to tag (If you watch the TM’s tag a box at Newmarket which indicates to the signallers which way they want to go) – Nope on Platform 2 has them.
c) Don’t want to open doors due to safety on both sides – Fine but that doesn’t answer why we can’t open just on P2 for Northbound.
d) Confusion for Passengers – Maybe but people would get used to it, and this isn’t 2008 we live in the world of AT App’s & Station Real Time Boards by the Escalators & Platforms.
e) Confusion for Drivers – Again maybe but surely they would get used to it.
f) It is impossible to do so – I have seen them open the door onto P2, and have heard of accounts of this happening, however this is a rarity.
Maybe there is a genuine reason, and that’s fine could you please just let us know 🙂
However I am a big believer of “Don’t come to me with a problem, come to me with a solution” so here is mine. Currently the Platform Arrangement generally is (If services are running to schedule)
P1 – Westbound trains.
P2 – Closed
P3 – Northbound & Eastbound Trains with occasional Southbound
P4 – Southbound Trains with occasional Northbound
I would change to
P1 – Westbound Trains + occasional Northbound
P2 – Northbound Trains – Allows easy transfer West on P1, and no difference to users alighting/boarding at Newmarket.
P3 – Occasional Southbound + Eastbound Trains – Allows easy transfer South on P3/P4
P4 – Southbound Train
Here’s a diagram of what to explain, from here.
So what do you think?