Last week Auckland Transport made the latest round of changes to streets in advance of the construction works for the City Rail Link. As mentioned in my post the other day, these changes impact me quite a bit as my commute normally involves transferring between buses and trains at Britomart. Below are just a few personal observations I’ve made over the last few days and I’m keen to hear your experiences of the changes.
Train to Bus
For my trip to work I catch a train to Britomart and then transfer to the Northern Express. In the mornings, the NEX runs every 7-8 minutes and so every second bus is effectively on the same timetable pattern as the western line. Due to the timetabling of services, previously I usually arrived in town just a few minutes before the next NEX departure so a quick dash from the train platform to the bus and I was on my way again with minimal delay.
Now, instead of walking across the road outside of Britomart I now have to walk to Albert St and the timing difference means I just bus I would have previously caught is just pulling away from the stop. That’s a little frustrating but given the frequency it’s not a massive deal. This should also all change when the Western line gets a frequency bump in about two weeks so I suspect could see pretty much back to as they were – with a slightly minor and not terrible walk.
Given lower Albert St is where many buses will leave from post CRL, I don’t think the short walk is terrible – or at least it won’t be once the permanent lane through the Commercial Bay development is completed. It’s certainly not the disaster some like George Wood would have us believe
Bus to Train
My trip back to the city is generally a little varied. I’ll either catch a bus direct from Takapuna and then transfer to either a City Link or a NEX on Fanshawe St or I’ll go to Akoranga and catch a NEX from there. For the purposes of this I’m only referring to these services from about the Nelson St intersection towards Britomart.
City Link – Previously this used to travel down lower Hobson St then along Quay St before heading up Queen St. This part of the trip used to infuriate me as lower Hobson St and Quay St were often jammed up and it could sometimes take over 10 minutes to travel about 500m and the reason I’d transfer to a NEX if possible. The change to using Customs St West with a right turn into Queen St has been a fantastic change and it feels like it’s significantly sped up the service. The stop is just up from the Customs St intersection and even with a short walk from there to Britomart instead of being right outside, it is a much more pleasant journey.
Of course on Queen St also now has bus lanes and it was good to see AT out monitoring them the other day. Given how AT have acted in the past, I suspect they will start with an educational approach first.
NEX – I’ve had mixed results with the NEX so far. In the afternoon peak the downtown carpark can disgorge a lot of cars onto Customs St West who then want to loop around the block to get to Hobson St – presumably that’s faster/easier than using the dedicated ramp to Fanshawe St. In one experience the bus was held up from being able to turn left at Albert St for a set of lights or two as a line of cars in front of my full bus took their turn to do so. That plus the short walk to Britomart was just enough to see a western line train departing as I walked in the building. However in another experience there were only a few buses and we weren’t held up so I suspect it could be a bit of a hit and miss situation.
A few other related observations.
- Crossing lower Queen St outside Britomart was quite easy, sometimes a bus or two to dodge but fine so long as you were paying attention. Crossing lower Albert St is not the same as for one general traffic is allowed on it which they weren’t on Queen St. And because it’s open to cars and quite a wide road there are inevitably some idiots out behind the wheel trying to see how fast they can get to the next set of traffic lights.
- Of course crossing at the lights is always an option too and given the numbers of people who will now be getting off NEX services and probably heading southeast of the bus stop I wonder if AT should consider converting the Albert/Customs St intersection into a Barnes Dance like the intersections to the east of Albert St.
- By contrast to Albert St, the new/currently temporary space outside of Britomart has been a welcome improvement. Walking to/from the station and having more space without having to dodge buses is fantastic. I also like that AT are thinking about temporary activation of the area – such as this which was being painted the other day.
Overall the changes seem to have gone fairly smoothly and I haven’t seen any real issues with the changes either personally or on social media (not saying there haven’t been). I’ve also noticed that AT have had a lot of ambassadors around directing people who might need it to the new bus stops which is useful. So all up sounds like AT have been fairly successful here. Were you affected by the changes and if so what are your thoughts on them?