The next round of consultation for the New Network starts today and this time it’s the turn of the North Shore. This follows the consultations for South Auckland, West Auckland, Hibiscus Coast and Pukekohe/Waiuku.

Like pretty much every other area of Auckland, the existing bus network on the North Shore is a confusing mess – akin to spaghetti that’s been thrown at a map. There are a huge number of services that often do only minor variations. There are also a lot of situations where services overlap to provide frequency to some areas but at the expense of legibility for customers. An example of this is Takapuna where there is a frequent all day service already but it is made up by a plethora of different routes, many of which also serve other parts of the North Shore. If you’re standing on Albert St wanting to get there you catch the bus destined for Takapuna then catch one of the buses to the East Coast Bays, Forrest Hill or to Waiwera but whatever you do don’t get on the bus marked Takapuna (922) which reaches its destination only after an arduous detour through Northcote and Hillcrest.

North Shore Existing Bus Network

The map for the proposed new network is below which is proposed to be rolled out in 2017.

North Shore Proposed New Bus Network

As with all of the proposed new networks, the first thing you notice is that the map is considerably cleaner and easier to read and that in itself is an improvement however there are a couple of improvements I think could make things even better – some easier than others.

Transfers vs direct services – We’ve talked a lot before about how the focus on being able to transfer easily to expand the usefulness of the network is the right approach however I wonder if there aren’t still too many long routes that go all the way to town, especially at the peak. Those resources could perhaps instead go to providing more localised services that visit busway stations or hook into the very frequent Onewa Rd services.

Onewa Busway Station – The network really highlights how useful the originally proposed busway station at Onewa Rd would be. With this network someone from say Northcote to get to Constellation or Albany is quite difficult and the fastest option would probably be to go to Fanshawe St then transfer on to a Northern Express service. With a busway station just south of Onewa Rd it would allow people to transfer easily between very frequent services and open up those two parts of the network much better. Note: this busway station was opposed by many of same people that have opposed Skypath out of fear their streets will be full of parked cars.

There is more to the new network though. You may have noticed from the image above that there are three different Northern Express services planned. This is because AT say they are also changing where buses go on the south side of the harbour. All North Shore buses will eventually take one the three routes are shown below:

North Shore New Network Shore to City Schematic

They say there will be three different routes which they say:

The benefit of operating buses on these 3 separate paths is that we can better match the number of buses with the number of passengers. In this way, services will be less likely to be overcrowded for people travelling to end destinations such as Newmarket.

However I’m not convinced that’s a good idea. Why not just use those extra services to make things less crowded for everyone while at the same time extending either of the other two services to Newmarket. Those wanting to go to Ponsonby would transfer like they’ll be required too on weekends not to mention those other routes generally have better bus priority. Due to the City Rail Link works that start early next year, AT will be changing existing routes in the city to one of the three above by the end of this year.

In every New Network consultation that’s taken place so far there’ve been a few changes in the way it’s handled and in this one there are a few new aspects that AT have added that I quite like. One is this before and after map highlighting just how much the service is improving. Red is Frequent routes with a minimum of 15 minutes during the day, Blue is Connector routes which have a minimum of 30 minutes during the day and most are much higher in the peak while Green are other services.

North Shore Proposed New Bus Network before and after

There’s also this table which highlights what kind of frequencies and span of service can be expected from each route.

North Shore Proposed New Bus Network Times

Lastly here are some figures on how the changes to the network will impact people. Within 500m of a frequent route:

  • the number of people living will improve from 6.2% to 32.3%
  • the number of jobs will improve from 18.5% to 50.3%

There are more stats here.

It will be interesting to see how the consultation goes. Go to AT’s site for more information including public events and to give feedback.

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64 comments

  1. So the Takapuna-Onehunga through-routed service from the RPTP isn’t happening any more? Or is it going to be in the isthmus consultation?

    1. @Anthony McBride, I found the small print… on Friday and Saturdays Niterider goes along Busway to Albany every 30 minutes between midnight and 3am (in both directions) also CBD to Takapuna, Browns Bay, Beach Haven and Glenfield are also served at these times and frequencies.

  2. Why is there no frequent grid on the north shore? The isthmus had all those crosstowns but the shore has none. And why does the west side one just stop in glenfield. Shouldn’t it go somewhere?

    1. It splits into a and b services at Glenfield going to Bayview and Constellation each with 30 min headway – the branches don’t meet frequent definition, the same as the Beach Haven service splits into branches at Verran’s Corner

      1. Yeah so the frequent network stops at Glenfield. Seems strange not to have a grid.

      2. I’m am not sure about the Glenfield a and b routes but the long term plan is to have both the Beachhaven a and b routes part of the frequent network.

        My guess is it is a cost thing. Increase service levels as demand increases to reduce the cost to AT.

  3. Odd that Chatswood and part of Upper Harbour drive are served ONLY by peak services. Also many routes ending at 10PM or 11PM is silly, they should run later than the NEX if anything since when returning home you will be getting the NEX and THEN your connector service. Also why is this the only consolation that elaborates on operating times… besides “7am-7pm X frequency” there was NOTHING about operating times of the buses on the Western Consultation.

    Also N49 frequency is horrible, shopping near Sunnynook will become even more car centric… and there are NO services connecting to Sunnynook at all besides the busway services that run through it… Strange?

    1. I agree with your comment about Sunnynook. There are platforms and shelters at present for services along Sunnynook Road to link with the busway services at Sunnynook Station but none are proposed, the only miserable 555 one being removed. Sunnynook Station is the only one on a road not leading to the motorway so avoids all that traffic and they choose not to use it for any bus services. Unbelievable.

      1. Yeah its incredibly strange, last time I went to JB HIFI in Sunnynook to get my vacuum I caught the 555 to hook up with Sunnynook station (as vacuum was a bit much to lug to the station) and caught the NEX back to Vic Park.

  4. “”There will be a new route from Beach Haven to Takapuna that will run via Kaipatiki Bridge, Glenfield, Archers Rd, and Smales Farm Station in one direction; and via Highbury, Northcote Shops and Akoranga Station in the other direction (N25). “”

    I’m a bit confused by this. It will be great for people going in one direction, and terrible going the other way. How does someone in Highbury get to Takapuna? – via Beachhaven?

    Unless they make it a service going in both directions (like the link – North Shore Link?), then isn’t this the sort of think they are trying to get rid of?

    1. Looks like they have chosen to go with a big slow infrequent loop instead of a frequent grid. Exactly the sort of thing they are trying to get rid of.

      1. The N25 is what happens you take the existing 915 and 975 services, neither of which would justify more than 30 min headways and extend the 915 to Beach Haven. It could have been written up as two services each with a 30 min headways both ending at Beach Haven and had no comment, but in this case combining must have been rational as maybe the route lengths are similar.

        1. But that’s Glenfield and Birkenhead to the busway and Takapuna. Of course it justifies more than 30 min headway! Why does Browns Bay get a frequent line two ways to the busway and on to Takapuna, but Glenfield and Birkenhead don’t? There’s no frequent service from the west side to the busway at all, what’s going on?

        2. On the East side, most buses are NorthStar, and on the west side it’s Birkenhead transport. And in the middle Richies cought the big fish (the NEX). I can only assume neither of them is willing to transport a lot of passengers to another turf.

          Which is rather limiting where you can go easily using PT. I’m in Glenfield and:
          • I want to go to Takapuna
          • I want to go to Long Bay park etc.

          Well tough luck then.

        3. Much that is illogical here is almost certainly the result of the patch war between operators; they still have way too much influence on network design even for there own good. The old defend their existing slice of pie rather than grow the size of the whole pie problem.

    2. It must be both ways right, but the whole clockwise/anti-clockwise thing is really confusing. If it only goes one way then it’s a really awful route. If its both, then could be a great frequent service in the future. Does anyone know?

      1. re-reading different parts of the document, the route is in both directions. So I take back my criticism, though their description is bad.

        I think they should separate it into two different routes. That way they can increase frequency on one part if demand requires it without incurring the cost on the other part. It would mean some people would have to transfer at beachhaven or takapuna but they would be minimal.

        1. agreed Harvey, currently the 880 (Massey/William Pickering/Constellation/Mairangi Bay/Rothesay Bay/Browns Bay/Greville/Albany Station) must be the route that causes most confusion amongst the punters. Separating clockwise and anti-clockwise buses at Albany and Constellation staions only causes a lot of buses to stop twice to explain to confused passengers that they want the other bus.

          I had a dazed and confused young fellow get off at Browns Bay after asking when we got to Paul Matthews, he then asked again next time I went through Constellation.

          Separation of routes into functional units and co-ordination of timetables is a much better approach. But, the timetables need to be realistic, the current 60 minutes for an 880 is simply punishing for the driver.

    1. Yeah lets get stuck in endless feedback loops rather than actually implementing change – like we’ve always done!

      1. Feedback loops? They havent even give us the option to provide feedback on operations times with exception of this one. Which is unfair and ridiculous. Is operating times only relevant to north shore residents and workers etc? I dont think so.

  5. Any thoughts on consolidating the proposed three NEX services into just two? Here’s my thought – one of the services is the current NEX service to Britomart (“NEX Classic”). The new service leaves the bridge via Shelly Beach (and heads north via Curran St), stops at Three Lamps, then heads down College Hill, past Victoria Park, up Wellesley, then to the University, before stopping at the hospital. The hospital, universities and mid-town get an NEX connection. The Ponsonby Road – K-Road – Newnarket connection is handled simply by passengers changing to the Inner Link at Three Lamps (or using the Britomart NEX and catching the train to Newmarket).

    1. It wouldn’t be an elegant interchange at Three Lamps. Would require you to cross two roads.

      1. True. And the current road alignment isn’t conducive to a good location for the northbound stop (I think there’s a small stop on Redmond Street used by the 960 bus). However its a bit better than transferring between the NEX and western services at the moment, which require you to cross the entirety of Victoria Park.

    2. Good point about the inner link. Why have an NX3 at all when connecting to the link does that already?

    3. Shelly Beach and Jervois Rds are very congested… I’m sure the residents would love one of their beloved lanes to be changed to bus lanes, so that Shoreites can get past their houses at speed…
      Also reverse direction – Curran Rd onramp is terrible and no easy bus priority can be done.

      1. Curren street can be easily fixed. There are three lanes – 2 cue for the bridge and the one on the left goes under. Move the lights back so the buses can use the left lane to cut in at the last second and avoid the congestion. Not a perfect solutuion if backed up before the last intersection but better than nothing and probably less than $50K to change.

  6. Is there any mention of increased bus priority. By having few routes, this seems to be the ideal time to do it.

    The obvious example being the NEX3. In afternoon rush hour, it is going to battle through traffic on K Road and P Road before hitting standstill at Curren Street.

  7. Is there any potential for retro fitting an Onewa Station, or at least a transfer point? It would require a ped bridge of some sort.

    1. There’s tons of potential, since the station would have gone on the huge former toll plaza, which is still there. But if we’re going to build an Onewa Station we’d possibly want to extend the busway south so that the station would be on the busway, rather than just beside the motorway.

      1. Yes, big ideas for future, the infamous Northcote (Point) Residents Association is watching you. Seriously though as of today all is needed are two bus shelters – something like Sunnynook, as the pedestrian tunnel under the motorway is already there. And no extra infrastructure needed right now. In the future, once busway gets extended (if ever), then we can talk something bigger. This isn’t for kiss-and-ride station, this is for transfers to get from/to Kaipatiki and connect them to the Northern North Shore and the Bays via the frequent network.

      2. +1

        Looking at Google Maps, on each side of the motorway at the Stafford Road exit (in the vicinity of the Police Centre) there’s heaps of room for a bus station stop on each side of the motorway (where the toll plaza was, with a connecting underpass already there). The existing southbound busway lane could be extended on the east side of the motorway through there to the base of the bridge. A northbound busway lane could also start at the base of the bridge and run on the west side of the motorway and onto a widened Stafford Road exit and continue on a ramp from the east end of Stafford Park over the motorway on a 1-lane overbridge (further away from any houses and no wider or higher than the two existing overbridges at the Onewa Road interchange, so nobody would be adversely affected) to join a widened 2-way busway just south of the Onewa Road interchange (the merge area for the southbound Onewa Road on ramp might need to be dragged north a bit, but the alignment geometry should still work). From there it would be a 2-way busway all the way to/from Akoranga station, Silverdale station (and beyond).

  8. I did wonder about that 922 service. I sometimes just jump on a bus heading to Takapuna when popping over from Vic park to Barrys Point Road or similar at lunch. One time I must have caught the 922 by accident – could not believe it when just after crossing the bridge, the ‘Takapuna’ bus went off Onewa road. Had a smartphone in my pocket, but of course no bus number visible anywhere inside the bus. 🙁 The bus turned into Northcote, so figured it was just a quick detour via Northcote shopping centre, but the trip wound on and on, looping around a bunch of narrow side streets (getting jammed up trying to turn in/out of narrow streets) before parking up at Akaranga .. at which point I gave up and got off & walked the rest of the way.

    So more frequent direct links are a vast improvement, but would like to that all come together with better mapping, timetables and signage, so you can jump on a rapid service with confidence and know that you won’t get stranded on a bus to nowhere. I know it would be relatively expensive, but would love to see a live display inside buses showing sometime like the turn by turn navigation including ETA’s to waypoints – useful for those ‘pick me up at the station in N minutes phone calls’.

    I don’t get the NEX3 thing; I have taken a bus to Ponsonby/K-road before, and NEX -> Inner Link does the job.

    1. When going home 962/966 (AKA N93/NX3) makes more sense than InnerLINK+NEX since both the Link and the NEX are often full at peak and requires a lot of waiting for a board-able service, it probably helps capacity in the other direction too though. Its mainly helpful at peak, which is clear as its usually full before K Road…

  9. There seems to a large absence in cross-town frequent services, particularly if your in the east. Both the Glenfield and Birkenhead frequent services head straight into the city without intersecting with the busway or anywhere you could change buses to other North Shore destinations. Would suggest perhaps a Glenfield Mall – North Shore Events Centre – Smales Farm – Takapuna route, and a Glenfield Mall – Highbury – Oneway Road – Akoranga Station – Takapuna Route. (Basically makes a loop like the Outer Link, but separating the service into two avoids the timing issues you get with circle services).

    1. Yes, and then the north-south services kind of compensate for that by starting and terminating on the busway, making moving south to north for a long distance cumbersome as well (how would you go from Milford to Long Bay for instance).

  10. Almost totally OT but-

    A gem from the Herald online

    “Meanwhile a person has been taken to hospital with serious injuries following a collision between a pedestrian and a truck on Fanshawe Street, in central Auckland.”

  11. Strongly agree about the need for an Onewa Interchange… without one, the new network makes it very hard to get from Northcote / Birkenhead to other parts of the Shore… even Smales and other points not that far north.

  12. The ferry at beachhaven doesnt seem well served by feeder buses. Why does AT go to all the trouble of putting in a new ferry service and then starve it of passengers. The benefit of providing a dedicated feeder service over the ferry catchment would be less congestion on onewa and take some of the pressure of peak buses. At the moment the ferry is lucky to get a quarter full in the morning peak. Similarly at the city wharf very few connecting services work well for those wishing to go by train or bus

    1. But there isn’t congestion on Onewa.

      AT probably don’t want to subsides a but that goes to a highly subsidised ferry for fear of having to increase the frequency of that highly subsidised ferry. That ferry only exists as a token gesture as they have to provide a hobsonville ferry.

  13. Very disappointed by this one; most of the routes seem even more indirect and tedious than they are currently, and there are several gaping holes in the network; no E/W connection between Constellation and Smales Farm and no N/S connection west of Constellation. Also, circular routes or routes that take long deviations from their main direction of travel work against the aim of simplifying the network and making it easier for people to understand; take the N6’s hopelessly long route from Takapuna to Albany, surely it would be more useful to route it via Milford to provide better connectivity than merely duplicating the NEX. Another example is that the lack of any services along the length of Albany Highway means someone travelling from Birkdale to Albany would have to use 4 different buses! On a final note, it probably isn’t a good idea to call the routes N## because in most cities the N prefix is used to designate services which run at night.

    I hope it gets improved as part of the consultation, but to be honest I think they’d be better of just scrapping this design and going back to the drawing board.

  14. My thoughts:
    3x NEX routes are too many – this is the kind of complexity we are trying to get rid of. Also having tried it with the 966 myself, I know that the Ponsonby route is rather slow. My suggestion: either NEX/NX1 to Britomart as now, then up Central Connector busway to Newmarket, or NX2 continues past the universities up Symonds St to Newmarket, and no NX3.

    Also I think the route for buses to Takapuna should change. The current route through a number of turns, rolling hills and umpteen roundabouts along Burns/Auburn between Esmonde Rd and Takapuna Interchange is best described as a roller-coaster. If working while travelling, I have to stop working through this section to avoid feeling nauseous.
    It also fails to connect with Akoranga Station, and at Akoranga, platforms 3 and 4 are underused.

    My suggestion would take advantage of those underused platforms and have all City-Takapuna services going straight through Akoranga platforms 3 and 4 (linking it with the busway), then up Fred Thomas Dr, Anzac Ave to new Takapuna platforms on Anzac Ave (either outside the mall or outside/near the old Police station), then back to the currently proposed route to and past Milford.

    Thoughts? Running it by here before I put these in my submission.

    1. There was a post on here with the option you suggest for the NEX. My guess is they choose the NEX3 as they want to keep te shore buses away from the busy Symons street route.

      Agree that P and K road are slow so they need to improve bus priority which will help the Link too.

      1. Could the “NEX2” continue along Wellesley Street (after stopping at the City universities) to the Wellesley Street extension over Grafton Gully and go up Grafton Road and go past Auckland hospital on its way to Newmarket (i.e., the “NEX2” joins the proposed “NEX3” route at the intersection of Grafton Road and Grafton Bridge)? This avoids the busy Symonds Street (as Wellesley Street goes underneath Symonds Street as a grade-separated intersection).

        I think it’s still a good idea to have a North Shore bus service to Ponsonby, etc., so maybe the “NEX3” could carry on to Newton Road to serve Eden Terrace and interchange with the Mt Eden railway station, and/or Dominion Road bus services?

    2. On the city to Takapuna issue, I remember when the new network was first announced local board member Jan O’Conner complained furiously at the possibility it might not use Esmonde Rd. Wonder if it had anything to do with that. Have heard it suggested that a right turn might be able to be implemented from that bus on ramp on Esmonde to turn up the busway to acres the Akoranga Station. Would be a slight detour of course

    3. That NX2 you describe is today known as the 881. And I regularly see those in the city with BUS FULL sign.

      1. It’s actualy the NEX1 as he describes it. Sometimes two come through britomart at the same time with bus full signs (sometimes even a bendy). Very few alight there but empties out quickly up symond.

        Given NEX3 isn’t going to be high frequency. Getting bus to britomart and transferring will be an option once integrated ticketing brought in. Issue is how big ‘britomart’ will be if all NOrth Shore buses terminate at lower Albert.

  15. I note a lot of services commencing at 6.30 am in the Birkenhead area, which is so 1960’s This really limits PT as an option because plenty of us start earlier, I mean even if one starts at 7.00 it’s useless. Surely 0430 on most routes would be better coverage

    1. I agree that the services don’t start early enough. Already I have made a submission to AT saying that NEX services should be 24 hour seven days a week or at very least 0500 to 0100. The 0500 start should be an immediate change and not wait until 2017. Ever tried to get to the airport for an early flight? 0530 bus is too late to connect at Britomart and get to the airport for the peak hour flights to Wellington and Christchurch.

      1. I have a similar dilemma with the rapid transit elseware in Auckland (Trains) which only run 0530 to 2200 most days. Will be hammering this on the central consultation in which I believe rail is included. NEX is better but definitely still room for improvement, 0500 to 0030 sounds good for most days and should continue to run to 0300 Fri/Sat or even later. 24/7 is preferred though… which is currently limited to the Airbus Express it seems…

      1. True. But changing it from peak only to all day service. Hard to call it an Express though unless they increase the bus priority.

  16. Ferry leaves four minutes early and now stranded for 45 minutes waiting for the next one. New network badly needed!

  17. A busway stop at Onewa would be a bit a of a game changer. The ability to change to a route going where you want to go would be ideal.

  18. The N65 route to Schnapper Rock Rd will make a great replacement for the 555 for people who want to get to / from between the Apollo business park area and Constellation Station. BUT…at every 30 minutes, it just isn’t frequent enough. It looks like the 20 minutes at peak will be one way – from Schnapper Rock to Constellationin the morning / reversed in the evening…..which is exactly the wrong way to run for commuters trying to go the other way to Constellation. The Apollo Business park area is jammed for parking all day long. But with bus service basically limited to 2 buses an hour – 120 people? – I can’t see any change to that situation. Three of us at my place of employment make this trip from the city over the bridge on the NEX and the journey falls apart waiting up to half an hour for the bus to take us the last 2km. Yes, you can walk it in 20 minutes…..on a fine day. But when it’s hot or cold or wet……the car beckons. A new employee who lives in Ponsonby has all but given up because this last leg of his journey is just not working for him (the dreaded 555) …and that won’t change much as the new service may be more reliable, but it is no more frequent. So you can pull up on the NEX every 10 minutes…..and wait for up to 30 for the last, smallest part of the journey. The N63 goes part way in the right direction, but the last bus stop before my place of work is only half way from Constellation. I’m still left with a 10 minute walk….uphill. It also tends to run only 2-3 minutes ahead of the 555….so you gain nothing by taking it. The 555 ends up passing you..and you waited 20 minutes anyway.

    Arghh…..

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