The Auckland Transport board meeting is on Thursday and below are sections from the various reports that caught my attention.

The first thing I noticed was the huge number of items on the closed agenda with 18 specific items for decision/approval or for noting. The topics include a number of items that I imagine a lot of people would be interested in these include (but are not limited to).

  • Papakura Pukekohe Electrification
  • Auckland Rail Development Implementation Pathway
  • Rail Procurement Strategy – Presumably around the re-contracting of rail services
  • PT Network Name & Bus Livery – there is some more on this later in this post
  • Wayfinding – there is some more on this later in this post
  • CRL Update
  • Mill Road
  • Rail Fleet Disposal Update – What’s going to happen to our old diesel trains post electrification
  • EMU Implementation/Timetable update – there is some more on this later in this post.
  • Bus Development Initiative
  • EW Connections – The infamous East West Link
  • CCFAS2 – This is the first I’ve heard of a second City Centre Future Access Study. Hopefully his is just fixing up the modelling issues in the first version.
  • Newmarket Crossing – The grade separation of the Sarawia St level crossing. AT’s plan was to build a bridge to Cowie St but residents there are challenging the decision in the environment court.

The trend of lots of closed session items continues for the months ahead too according to this document

End of OctoberNovemberDecember
CCFAS2Ferry Services StrategyHOP Extension and Loyalty Programme
Integrated Fares Business CaseParking StrategyDigital and Social Media Strategy
PT Security & Fare EvasionTransport Funding Agreement
Bus Service Commercial & Sth Auck TenderDominion Road
EMU CostingsAMETI
Draft RLTPCCFAS2
Customer First Strategy

On to the information that is available and from the business report we have

On specific projects:

  • AT are only just now getting around to talking with locals affected by the alternative cycle route being built as part of the Tiverton/Wolverton upgrade. From memory the alternative cycling route was originally meant to have been completed as one of the first stages of the project but we now have the road finished but the cycling portion yet to start.
  • The new AMETI Link Rd – which has been named Te Horeta Road is almost complete and will open on 1 November. This is the road I highlighted the other day for its unprotected cycleways on what is almost a motorway.
Te Horeta Rd - AT Report
Te Horeta Rd looking South – Looks like there’s already a car in the cycle lane 😉
  • For the East West Link Connections, AT say an indicative business case has now been completed. In addition to the plans for the Onehunga-Penrose area they say they have also identified some improvements needed to planned bus route between Mangere, Otahuhu and Sylvia Park. Presumably that will mean more bus lanes/priority being added.
  • A separate paper says AT will replace 40,000 of Auckland’s 108,000 street lights with LEDs and a management system for them which allows control over each individual light. It will take place over a 5 year period for a cost of $22 million and over the next 20 years is expected to bring savings of at least $36 million.

Historically AT have travel planning for schools (Travelwise) and for some businesses but never really focused on individuals.

The Birkenhead Personalised Journey Plan ran from April to August 2014. The project recruited 438 commuter car drivers and provided advice on alternative travel options – public transport, carpooling and active modes (including to public transport). Although 76% were aware of the AT HOP card around 30% of recruits had never used public transport for commuting. There were strong perceptions that public transport offered a lesser quality of service and experience than their private car.

The programme was effective in getting participants to try an alternative to driving for their commute, with 61% trying an alternative during the trial period. This was particularly focused for the city bound trips with 86% of completing participants (111 completed full evaluation) trying another travel choice.

The project achieved a 49% reduction in morning peak single occupant trips and 42% reduction in vehicle kilometres in the morning peak. This included an extra 282kms of walking, to destinations or public transport, equating to 5km every week on average per participant and an extra 17,640 public transport trips annually.

The programme achieved a high level of satisfaction with 85% stating they were satisfied or very satisfied with the customer service they received and 60% agreed that the programme had helped them think about their travel options.

A Personalised Journey Planning project is now in development for Titirangi and Green Bay to support the new bus network implementation (which sees higher frequencies and more direct routes).

Getting people to try other ways of getting around is the hardest part so I hope this is something that can eventually be rolled out to a much larger audience.

Not really related to transport other than the impact on the road corridor but about the rollout of Ultra-Fast Broadband AT say

In an effort to reduce the costs of deployment, Chorus are now trialing a new build approach of single sided core network deployment with road crossings being installed to every second house boundary. While this approach is not favored it does provide an upside to AT through less customer and asset disruption. If these road crossings cannot be installed with trenchless technology then deployment is required on both sides of the road.

For PT:

HOP usage increased to 71% of all trips in August, up from 67% in July. I suspect a large part of this was the fare changes in early July which for buses and trains increased cash fares but reduced HOP fares by increasing the HOP discount. They say over 38,000 cards have been sold over the last 90 days. As noted earlier a paper to the board at the next meeting will about the installation of additional gates across the rail system (including potentially security gates). That is the same meeting another report will go to the board with the business case for Integrated Fares.

They say “concept development for 1/3/7 day and customized HOP cards for visitor / tourist PT and tourist attraction discounted access is nearing completion“. I hope this development includes multi day pass options for regular users too. In addition they have come up with “a NRL Nines AT HOP card with discounted tourist attraction passes is targeted for January 2015. This is a collaboration exercise with ATEED and pivots off Auckland visitor research.

A new rail timetable has been approved by all parties which will be implemented in early December and see some substantial changes for the Southern Lines.

The new timetable will provide for full 7-day EMU Manukau via Eastern Line services with increased frequency to 6 trains per hour peak, and 3 trains per hour in the interpeak and off-peak, with weekends at 2 trains per hour. Diesel shuttle services will run an hourly service between Pukekohe and Papakura on Saturdays and Sundays and connect with arriving/departing EMUs at Papakura. Papakura / Pukekohe diesel services will all operate via the Southern Line (via Newmarket) rather than operating an alternating via Southern Line and via Eastern Line. This will improve the customer legibility of the Eastern Line (Manukau) and Southern Line (Papakura / Pukekohe) service patterns and improve resilience and robustness of the timetable.

So effectively will see this service pattern implemented although the off peak/weekend services will need to be increased at or before the new network is launched next year. Disappointingly there is no mention of any service improvements for the Western Line which has seen basically no change for a number of years now.

service-pattern-post-electrification

On the new network, AT say they received over 900 feedback forms for the Hibiscus Coast consultation and nearly 400 on Warkworth. This is in addition to over 1200 people spoken to at consultation events. AT are now working through these. They also say the consultation for all of West Auckland is due to launch on 21 October and is something I’ll be keep a very close eye on seeing as I live in the west.

AT say work is continuing on a series of bus priority measures, which involve both quick wins as well as longer term programmes. There are 16 quick wins and 10 corridors for investigation. Hopefully this means lots more bus lanes around the region soon helping to make buses more efficient, reliable and therefore attractive to the public.

AT are currently testing displaying comparative bus travel times for the Northern Busway and motorway on the motorway signs. This sounds like a fantastic idea and another way to encourage people to give PT a go. The only problem I foresee is that it will lead to even more calls for big and really expensive park n ride facilities.

Also on the real-time front AT will be displaying real-time train departures on ANZ Bank digital displays in both the Customs/Queen and Victoria/Queen branches from early next month. This idea is one that will hopefully be increasingly rolled out to locations near the rail network.

Details about closures to the rail network over Christmas are included in the report. They mention the works needed to build the new Otahuhu Interchange but there’s no mention of why the Western Line will be shut for 2.5 weeks. The network will be shut for the following times

  • Sunday 23 November: diesel trains required to operate on the Manukau via Eastern Line all day replacing EMUs.
  • Saturday 29 November: diesel trains required to operate on the Manukau via Eastern Line all day replacing EMUs.
  • Saturday 6 December: bus replacements south of Penrose and Sylvia Park replacing trains.
  • Saturday 20 and Sunday 21 December: bus replacements south of Penrose and Sylvia Park replacing trains.
  • Thursday 25 December to Sunday 4 January: full network shutdown with bus replacements on all lines.
  • Monday 5 to Sunday 11 January: Western Line only closed between Waitakere and Newmarket with bus replacements. All other lines open.

And saving perhaps the most interesting part till last. AT say they have completed a redesign of bus livery that will be rolled out as part of new contracts with operators. They say they’ve used the EMU livery as the starting point for their designs and the intention is to deliver a consistent look across the modes. This is something we’ve needed for a long time so it’s great that it will be finally happening and will really help in highlighting that we have single integrated PT system rather than the multi coloured mess we have now. On the designs themselves they do feel like evolutions of what we have now on some services which is probably a good thing. I like that they’ve cut back from the massive AT sign that currently exists on the NEX to one that doesn’t obscure the view out the rear windows. It also appears they are planning some large wayfinding signs on the side of the buses which should hopefully help customers.

2014 - October - Bus Livery

It is also the first time I’ve heard about NEX2 and all I can assume is it’s another service pattern on the Busway. Also with AT going for a multi-modal look I wonder if they’ll do anything about the look of the ferries.

Lastly linked to the bus livery AT is looking at improving wayfinding signs. Below is an example of this.

2014 - October - Wayfinding

They say improving wayfinding is an AT led all of council project which presumably means the same types of design will also pop up in other places such as parks.

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57 comments

  1. “a NRL Nines AT HOP card with discounted tourist attraction passes is targeted for January 2015. This is a collaboration exercise with ATEED and pivots off Auckland visitor research”! I was just about to post that as a suggestion, good on AT for doing this!

      1. The NEX2 is quite clearly described in the Regional Public Transport Plan, copies on the AT website since November last year.

        “Unit 41 – Northern Express 2
        Northern Express 2. Albany Station to Universities via Wellesley St”

        Still not convinced on this, particularly as it is only scheduled to run every fifteen minutes across the day, while the NEX1 is scheduled to run every 7.5 minutes (six times an hour to Albany and two an hour to silverdale). I’d rather they just ran one route all day every five minutes instead, and run all of those to the uni after britomart.

        1. I would rather that they run 6 or 8 per hour all day on both, but then I live on Wellesley Street and have family and work on the shore.

  2. Yes and very pleased to see the word Metro being used. The more AT, AC, and any one else involved understands and promotes these changes as being about the delivery of a Network of high quality services rather than focussing on single routes, projects, or modes, the better. And what word better encompasses that aim than Metro?

    The fact that it comes from an abbreviation of a French term for a type of ecclesiastical organisation is amusing, but it has become an international descriptor for both city-ness and the kind of high quality Transit systems needed for a place to meet that description.

    Well done AT.

    1. Well the New Network is basically a metro, albeit mostly at street level with rubber tires. So it’s the perfect word. I wonder if they can start using it to market the CRL network too. Great stuff AT!

        1. Heck no I think we need to move away from cultural things with PT, PT should make everyone feel comfortable not just certain types of people. Would be glad to see the nzbus Waka Pacific branding go, it looks like an cultural event bus…

        2. No – the wakapacific brand has killed that for eternity. Doesn’t help they used the old buses in the fleet for that brand.

          I dont have a better ‘brand’ but Metro makes it sound try hard. Plus Metro normally refers to an underground system, not a bus system, which makes it even more try hard.

        3. I’d be keen for a nice Pacific name and identity for the bus fleet – a pity Waka was tainted by NZ Bus’ lousy efforts with WP. However in the absence of compelling alternatives Metro is pretty good.

    1. I have long urged Metro be used in particular for the Rapid Transit Network, it does look above like they’re planning to use it on everything, that has considerable merit for branding and marketing.

      Looking good.

  3. Still hoping that they call the Silverdale extension the Silverdale Express with the analogous anagram…….

    On a serious note, They do need to start running an all day busway service along Wellesley to he Uni.

      1. Could easily be a loop instead of using Britomart as a terminal. All NEX services end at the Uni but it is a NEX if it goes via Britomart and a NEX2 if it goes via Wellesley street.

  4. The negative:

    Of course AMETI is a motorway/expressway project. That was plain as day from the moment it was designed. It ends up in Glen Innes, with a very clear future direction.

    The Western Line is being shut because being shut for 5% of the year is how Auckland runs a train system.

    And how will the buses be covered in advertising if they have a consistent livery?

    The Western Line desperately needs a service upgrade.

    1. Closing the western line in January is annoying, I’ll be forced to drive to work.

      But I don’t see any need for timetable changes on the Western Line, I think the timetable works pretty well.

      1. Don’t see the need for a change on the western line, are you mad? It only has 15 min freqs at peak which are often packed and only has 30 min freqs off peak

        1. 15 minutes suits me fine – when I hear the train go past I know I’ve got just enough time to walk to the station for the next one. When they go to 10 minutes, I’ll get so confused… lol

        2. Sure but the rail system isn’t being run purely for you, and from what people are saying it’s bursting at the seams at present.

    2. What’s the very clear future direction? The Eastern Highway is dead, NZTA themselves know this and are disposing of all their landholdings in the former designation. If there was even a slight possibility of it happening they would be holding onto all that land.

  5. The positive:

    Those are good numbers on the HOP uptake. A little behind where we could have been, but the years of delay are finally fading behind us. Bring on 2015, when adoption must surely reach above 80%. One thing that could make things better is to have more tag-on posts near the driver/entrance, allowing two people to tag on at once. Faster boarding, more reliable services.

    Streetlight replacement is a very good thing. We will continue to see this technology evolve and become smarter and more responsive. The future looks bright.

    And AT’s consultation seems to be steady. An organisation which is trying, even if it’s a bit slow to get some things right!

  6. “Newmarket Crossing – The grade separation of the Sarawia St level crossing. AT’s plan was to build a bridge to Cowie St but residents there are challenging the decision in the environment court.”

    Good on ’em!

    The Cowie St solution is completely over the top.. what a waste of money, just because the well-heeled / well-connected residents of James Cook Tce / Furneaux Way didn’t want 20 extra cars heading past their properties.

    But I see the new road is on Google maps already.. https://goo.gl/maps/4rdPC

    1. Google Maps accepts community-contributed updates so just that it’s on Google means nothing official. Once some idiot added a long tunnel road from SH20 under Epsom to the Newmarket Viaduct and it was added to the map for a week or two.

    2. Cowie st provides a good crossing for pedestrians and cyclists, something that would not happen with the Furneaux Way option. That’s quite important especially if we have a Parnell cycle way as some are proposing.

        1. Funny how the Cowie Street residents are getting all up in arms now. If one reads the report about this crossing, They were the group out of the three different resident groups consulted that had the lowest reply percentage to communications from AT. Basically all three groups voted for the solution that would have the least impact on them. Cowie St residents replied the least so AT was happy to select the option that was going to have the most impact on them. Personally I think it is the best solution by some distance. AT look like they have put some time into investigating the different options, and this is not the first investigation about closing this crossing in recent history either. I think the prior one also advocated the same solution IIRC. No solution suits all three residents groups so someone will have to eat some dirt on this one.

        2. I agree that it’s important to covery information that can be easily understood. I don’t agree with your view that it’s a waste of time having the previous and next station info on a station signboard. Many overseas networks include it. Ever been on a packed train overseas, in a destination and going to a place you are unfamiliar with, and a language you don’t know and not able to see the line info inside the train?

    3. You do realise that their alternative is an even more expensive underpass? How is that less over the top than the bridge?

    4. The Eastern line will be getting a huge capacity increase with the December timetable which is good to see. Although the service frequency will be the same, there will be more seats as they will no longer be filled with passengers coming from south of Puhinui. Hopefully this also results in big patronage increase for Manukau station (combined with the opening of the new facilities). In reality though, it wouldn’t matter if Manukau station had 0 passengers as it really just now provides an eastern line terminus now.

    1. Advertising will be allowed but it will be controlled by AT – this includes external and internal advertisings. I am pretty sure advertising on windows will specifically be banned which should make a lot of people happy.

      The actual contracts are still being reviewed and agreed with the relevatn bus companies.

      1. Aren’t the new LINK services contracted out under the PTOM and represent the coloured buses in the diagram above? Because they’re generally the worst offenders, usually with ads along the whole side of the bus and last year NZBus were even playing audible ads inside the buses on the monitors. I hope this isn’t what AT considers acceptable and what they’re going to be allowing going forward – but I’m not so hopeful.

    2. One can only hope, but I’m guessing the back advertising stays because they need their $$$. But I do hope they make route number display or etc at the rear a requirement as I find it very helpful and very annoying when there isn’t one.

      1. A rear route number is a requirement of the NZTA Requirements for Urban Buses (RUB). Refer section 5.3 Pg 30. I think this applies to all new buses from 2012.

  7. Interesting that Newmarket is not shown on the western line wayfinding sign. I didn’t think there were any plans for scheduled services that bypass Newmarket.

      1. Waitakere is being closed once EMUs come on stream on the Western Line, so presumably any new signage installed will be done when that change takes place and hence haven’t been designed with Waitakere on them.

  8. I don’t like how the signage makes the rail service seem like a bus service because of the numbered stops, absence of the word ‘rail’ and the oversimplified name ‘WestLine’. Although I imagine the intention is to increase the level of integration and commonality between the two modes, it’s important to make it obvious that there is a hierarchy between the two networks; rail is faster, higher capacity and should be the preferred option to use when both bus and rail can be used for the same trip. The simple inclusion of the word rail on the diagram would fix this, and I hope the numbering system is dropped because it would cause more confusion than currently exists.

    On a positive note, I like the vertical panels that show the partial line diagrams. They’re used on other networks around the world (eg:London) and are very effective at telling passengers which platform they need to be on. Not sure whether dropping words like ‘street’ and ‘road’ from signage is a good thing or not. If the words were dropped entirely from the station name it would work but otherwise it could create confusion (as people may think ‘Fruitvale’ and ‘Fruitvale Road’ are entirely different stations for example). Not keen on the subtitle ‘MetroCentre City’ under Britomart; I’m sure there are simpler and less cringe-worthy ways of showing that it is a major transport hub.

    The rail platform board is almost completely useless in my opinion. The only relevant information it tells you is the name of the current station (albeit much less clearly than the current signage) and the line you are on. What is the point of including the previous station on the signage? All that would do is make some inexperienced users assume that trains travel in the both directions from the platform. Also, the inclusion of which facilities a station has (bus interchange, taxis, toilets…) is useful on network maps, but once a person is actually on the platform at the station, arrows pointing to where the facilities are located would be much more useful than simply stating which facilities the station has. Finally, stating what the next station is could be somewhat helpful for navigating the system but for inexperienced users stating the destination and the direction would make it a lot easier to understand without having to have much knowledge about the network.

    Overall, the changes to buses, branding and signage are a significant improvement on what currently exists, and rereading this, I realise I’ve been very nit-picky or the designs. So, I apologise if this sounded like a rant, but I just think it’s important that the branding of the network doesn’t get in the way of conveying simple and important information to passengers.

  9. Anyone heard which station/s they are planning to add gates at? Says in the monthly report there is more info in a separate paper (not available online by the looks).

    Also apart from the Western Line not getting more services, there’s no mention about whether Onehunga weekend services are going to 30min per service rather than the current one an hour.

  10. That map diagram is new (to me anyhow). Regarding the abbreviations for the main stations: there’s one labelled QP (Quay Park); which is odd since it’s only a junction and stabling yard.

    1. Quay Park was upgraded during the RWC to allow trains to terminate there and let off/on passengers in case of a melt down at Britomart, AFAIK that possibility still exists it just isn’t used.

  11. The Eastern line will be getting a huge capacity increase with the December timetable which is good to see. Although the service frequency will be the same, there will be more seats/room as they will no longer be filled with passengers coming from south of Puhinui. Hopefully this also results in big patronage increase for Manukau station (combined with the opening of the new facilities and new network). In reality though, it wouldn’t matter even if Manukau station had 0 passengers, as its main function now will be as an Eastern line terminus and somewhere to turn around the trains off the main line.

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