This image by Daniel Smith was created as part of a public transport service design brief at AUT. Of the many great projects this one caught my eye as being particularly useful and feasible.

Imagine if there was a lab that was constantly studying, testing and implementing low cost solutions to help people use the city. Like “Luke’s” bus lanes these projects could be deployed for less money than most conventional planning processes.

Great stuff Daniel and to AUT for using public transport as a subject of your service design classes.

Train Doors_5

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    1. How about the same on buses – two feet on the floor of the bus, side by side, with a $ symbol – right in front of the driver on the bus front entry (for those paying cash), and something else (how a stylised HOP card logo) on the right pointing past the feet to indicate those using HOP “should walk this way”.

        1. It’s tight but there’s usually plenty of room if the person paying doesn’t stand in such a way as to block the whole door, most people seem to think just because they’re paying cash everyone else should wait for me. It’s a habit that needs to change and the bus drivers should be making sure to tell people with HOP to board and asking those paying cash to stand to the side or even better stand at the back of the queue until everyone with HOP has boarded.

        1. Also maybe make two Hop readers at back door mandatory, & encourage exiting at back? (unless sitting in priority seats or have luggage I guess)

        2. After the fare changes, we should now be able to get rid of the “10c” coin for the graphic on the left. Thank (your deity of choice).

  1. This would be great with an auto stopping system installed on the trains. I have seen similar in Bangkok with the skytrain system, a funnel shape in the tiles on the platform in front of the doors, some (most?) stations also have arrows to show that people boarding should line up to the sides of the doors.

  2. Good stuff Mr Smith. Well done. A great design is a simple one. Lets get this rolled out at all suburban stations in Auckland, then take the design to the world!

    1. Thanks Rob.

      The idea New Zealand might export something useful, about functioning transit, is the funniest joke I’ve heard, since the one about the manager, giving advice to a programmer.

      “No – Make it more – pssssssssh”

      Needless to say, the company went bust.

      Why do we make everything so narrow here? In London, people know to let people off, before getting on. That train, whilst pretty, needs wider doors.

      Q : We’re building a motorway, do you think we should install, or leave space for further transit corridors? Things like buses, bikes and trains?

      A : Absolutely not, the engineers will need something to do in a couple of years, and I need the money they’ll have to spend, buying up land.

      Transportblog, the best thing since cats and dogs,
      L SJ Herbert

      Ps. Apologies if I’ve offended anyone, or gone off topic. It’s my first post, and I’m practising, please go easy.

  3. The MRT in Singapore has good simple icons on the platforms. Arrow in the centre of the doorway pointing out and arrows at the corners (with lines to wait behind) pointing in.

    1. I’ve seen those. They’re a variation of what’s deployed at MTR stations in Hong Kong. Neither the platform markings in Singapore nor in Hong Kong are terribly intuitive though (similar use markings in Japan and Korea are not any better) and neither are integated into the tactile guide markings which is why what Daniel Smith has come up with, is quite innovative.

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