One of the most wasteful elements of building new roads and widening roads for peak traffic is that you end up building a level of infrastructure that is vastly beyond what a city needs for around 20 hours of the day – meaning that you have excess capacity for around 148 out of 168 hours a week. One of public transport’s great strengths is its ability to use space (whether it be road space through buses or rail space on trains) more efficiently and transport large numbers of people around during those peak times.

But this doesn’t meant that public transport is unaffected by the inefficiencies of ‘peak loadings’ either. Just as building roads for peak flows means that we end up with far more road space than is necessary for the vast majority of the time, providing high frequency peak services on public transport invariably means that during off-peak times we have a lot of empty buses and/or trains sitting around. The Northern Express service is a classic example of this – with buses running every 4 minutes at peak times compared to every 10 minutes off-peak (and that’s an excellent off-peak frequency by Auckland’s standards). With a half hour trip time between Albany and Britomart, at peak times at least eight buses in each direction are required to be on the road to keep up the frequencies. This compares to around three or four buses in each direction during off-peak times – meaning that around half of your expensive bus fleet sits around doing nothing for a good majority of the time. With modern buses costing nearly half a million dollars each, that’s a pretty inefficient use of resources.

The problem with the Northern Express is that its demand is so “peaked” that even four minute frequencies are proving to be insufficient. With plans afoot to expand the Albany Park and Ride, it seems very likely that peak frequencies will need to increase to an even greater extent in the near future, which basically means buying a whole pile more buses. Going to two minute peak frequencies would require at least 16 new buses to be purchased – with pretty much all those buses only being able to do two or three runs each day over the peak. The table below gives a rough indication of how the number of buses required to operate the Northern Busway changes quite dramatically depending on the time of day:

Now there’s not necessarily anything particularly wrong with this current situation – aside from the fact that the majority of the flash new Northern Express buses aren’t used most of the time. The Northern Express makes its biggest impact on congestion at peak times – with the busway carrying the equivalent of two motorway lanes and around one third of all the people crossing the harbour bridge at those times. In other words, if it wasn’t for the North Shore’s bus system we would need around seven lanes of traffic across the Harbour Bridge in the peak direction.

As I noted above, the problem comes when we think about how to improve the Northern Express service further. How to get even more people out of their cars and onto the flash new Northern Busway? Adding more park and ride spaces is going to generate more peak demand, which means buying more buses that will only operate a few hours a day. Going down from four minute frequencies to two minute frequencies is going to mean a huge increase in the number of buses required (effectively a doubling). That’s a lot of money to spend on new rolling stock.

(By the way, most other bus routes around Auckland are in the same position if not even worse. At least peak time Northern Express buses are full, many peak time Sandringham or New North Road buses end up very empty because they’re operating at such extremely high frequencies during peak times – meaning the marginal return on that emptyish peak service must be exceedingly poor).

So what’s the solution here? Well I think we need to get a bit smarter about encouraging people to travel during the ‘shoulder peak’ times, if it is at all possible for them to do so. Of course there will be many people – like myself – who need to be at work by a certain time of the morning and pretty much have to travel during the peak. But at the same time there are many others who, with a bit of encouragement, could quite easily travel off-peak instead of at peak times. University students often have their first lectures of the day at 10am, 11am or even later – and could choose to stay at the university until after 6pm or 7pm before catching their bus or train home, if they were given an incentive to do so.

The obvious first incentive is to have a price differential between travelling at peak times and off-peak times. At the moment a one stage cash bus fare is $1.80 at all times, but let’s say we created a price differential of making it $2.20 for peak travel and $1.50 for off-peak travel – then there would be a significant cash incentive for those to travel outside the peak window. With a smart-card ticketing system in place (as we will have in the near future) it would be a piece of cake to do.  For cash-strapped university students in particular, I think offering a cheaper travel option could prove very popular indeed – particularly as students may have the best potential to have a flexible schedule (they may stay until the PM peak has finished for studying, or specifically choose classes that start a bit later so they can take advantage of the cheaper travel.

The second incentive is to simply ensure there’s a good off-peak service available. A huge number of North Shore buses, for example, only travel during the peak hour and in the peak direction. This means that only every second run they actually do is income generating (as they don’t stop for passengers in the counter-peak direction) and once again there’s a large number of buses that spend most of their time sitting around doing nothing. Off-peak services are comparatively cheap to improve, because you generally have the buses,  the drivers, the bus parking area and so forth set up to handle peak frequencies so increasing off-peak adds a pretty small marginal cost (fuel and wages) compared to adding a peak service. At the moment, the excellent peak hour service but poor off-peak service may actually encourage people who could travel off-peak to instead commute during peak hours – as that may either be the only time their particular service operates or it may be the only time when the service runs quickly or comes at a high enough frequency to warrant using. In this respect, it becomes something of a self-perpetuating cycle of inefficiency as people are encouraged away from inter-peak services and onto peak services.

Getting back to our Northern Express example, it’s interesting to take a look at the bus requirements of two potential alternatives for improving service frequencies – one being the introduction of a two minute peak frequency and the other being the result of a deliberate effort to “spread the load” – both through better off-peak frequencies and also probably through a differentiated pricing scheme:

I would suggest that option two involves a far more efficient use of resources, and even though it would add enormously to the number of trips taken by Northern Express buses each day, it may actually turn out to be cheaper than option one – because you avoid the need to buy 16 more buses!

Interestingly, this analysis also starts to hint at the potential benefits of rail. Running electric trains during off-peak times with an integrated ticketing system in place requiring only the driver on board seems like it would have pretty low marginal costs in terms of the capacity that same train could handle at peak times. While the Northern Busway certainly works well for now, I wonder at what point the high operating costs (in terms of the enormous number of buses required to run it efficiently) will start becoming a bit of a false economy compared to rail.

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19 comments

  1. Is the availability of parking spaces a factor that influences the time at which people travel on the Northern Express? I imagine that if someone was worried about finding a parking space then they might not be willing to travel at a later time. This might help if you want to shift people onto the the shoulder before peak though.

  2. I’m not convinced that making the ticket system more complex is the answer. I know for smart card systems to work fast its a case of the fewer products the better.
    A better way of spreading the load is widening the scope of people who use the Northern Express. At the moment it does very well for morning shore suburbs – CBD service, and vice-versa in the afternoon.
    However it is not so good for those working in Albany, or most places outside the CBD in fact.
    If the service was made more useful for these people then this certainly would help.
    Integrated ticketing should help so that those needing to transfer in the CBD to another service will find it easier.
    These people will fill up buses earlier in the peak so this will help things.
    Maybe some buses returning to the shore could run return serivces that run up the busway, but then duck off to go through the North Harbour and Rosedale light industrial/office park areas which are very poorly served by PT.

  3. Charging more for people that travel before 9am is simple and understandable and is used all over the world, it’s an easy way to deal with the issue without trying to reinvent the wheel. I do wonder whether running buses once an hour during the night wouldn’t also be possible for the NEX. I know that when I used to study before exams I used to stay until the library shut at nights which was often close to midnight – as it was I needed to get picked up to get home. Running the NEX the whole night once an hour would provide a big improvement on the current system and would theoretically only require 1-2 buses to be running.

  4. Aren’t you undercutting part of the fundamental value proposition that you use to argue for public transport – i.e. a reduction in road congestion. Yes you can spread the PT commute load out in time, but if you were to do the same thing with private vehicle travel, congestion would decrease. So I think you would probably have to go back and look at the original analysis of economic benefit in light of that.

    1. You are right in terms of NZTA’s calculations that the major benefits PT provides is to road users at peak times. I’m not saying we should “force” people into using off-peak services, I’m just saying we should encourage it so that we can use our resources more efficiently.

  5. @Mark

    That’s exactly why the NZTA spends money on travel demand management through reducing trips and attempting to encourage people to travel off peak. Not sure how that affects the relative merit of PT though.

    1. I think that what Mark is saying in a way is that if we are going to try and force people into using more people in the off peak it might have the reverse effect and they just drive anyway because the roads are quieter. The whole point should be that you can travel when you want to and while there are definitely some advantages to encouraging more off peak use by lower fares I don’t think that it should be used as a way to spread out the peak but to further increase patronage and therefore provide better efficiency that way.

      Perhaps one way to combat the problem is to get some higher capacity buses, buying some articulated units would cost more but might be cheaper per passenger than an additional bus, that would allow frequencies to remain the same and some of the current NEX buses that would be replaced could be moved onto other runs to replace some of the older clapped out buses we have on the network.

  6. Nice one Josh. I think there are benefits to be had through extending the pm peak as well. Currently peak services tend to finish at about 6:00pm, after which service frequencies drop markedly.

    1. Good thinking… could it still work without the fiddly diversion to Newmarket for anti clockwise trains….? How about a Newmarket ‘B’ platform northeast of the existing ones and connected directly for pedestrians to the main one. At the end of Railway St, is there room? Could deal with that level crossing too…. ‘Cyclone’ trains not heading south could stop there? We’ed get used to it, I got used to the variations on the Circle Line in London…?

  7. The problem with using a discounted fare structure to push PT users into “shoulder peaks” is that it will really only have any impact on single fare riders, those who are on monthly passes ( which are likely to be the significant majority) will not be impacted ( or incentivised to shift at all)

    Also telling PT users that they should change their schedule because it is ” not economic” to provide more peak services- is simply going to drive users back to private Transport,
    This blog has perpetually campaigned for more frequent services so that people can simply roll up and not have to worry about timetables, ie “you don’t have to arrange you life around PT, just make is so people can turn up” -Telling people that they have to leave for uni after the peak, because their is not enough infrastructure would appear to contradict your early desire.

    Also while the marginal cost of running electric trains off peak is quite low, the upfront capital cost of obtaining enough rolling stock to meet the peak load is huge.

    Building infrastructure ( roads, phone networks, electricity networks etc) to meet peak loads is a perennial problem and I think one a resource scarce world will continue to struggle with for many years/decades to come

    1. Increasing non-peak frequencies would allow people to turn up anytime more than the current peak-hour-focused schedule. Currently if you want to travel outside peak hour, you need to check timetables thereby making it easier to travel in peak hour. That’s the “cycle of inefficiency” the post mentions.

      It is also possible to have a non-peak monthly pass as well as a peak monthly pass with a corresponding price differential.

      1. “After all, many buses travelling between 9am and 10am already have spare capacity – and extra passengers on those services is effectively pure profit. This is why I’m an advocate of creating a split in peak and off-peak pricing.”

        Brisbane charges passengers more to travel in the peak, and less to travel in the off peak. The discount is about 15% and will rise in later years to 20% or so.
        Because we use smartcards or single paper tickets now, this does not make the ticketing that more complex.

        The important thing here is OFF-PEAK FREQUENCY. Our BUZ (Bus Upgrade Zone) buses are guaranteed to meet a minimum standard of service from 6am-11.30pm every 15 minutes all day, and importantly in the evenings and on the weekends. Brisbane has seen huge growth in patronage in the evenings and the weekends, the largest being 266% on our route 444 bus. Most, if not all BUZ buses now carry more passengers on a Sunday than they previously did pre-improvement. One would expect the same thing to be true also for trains.

        Using price signals is helpful, but remember there is also a hidden price- the value of time one must expend waiting at a bus stop for a low frequency service.
        Just changing the ticket price is unlikely to cause a shift on the scale that changing the ticket price PLUS increasing off-peak frequency would achieve.

        Public transport has a pretty big share of passenger travel to the CBD already. There doesn’t seem much more room to gain more passengers here. The real gains are to be made in the off-peak, weekends and cross-town and non-CBD trips which are currently dominated by car mode share market share. If you can get people to use the system all day, then IMHO it will be in a better financial position.

    2. Isn’t the main point that in an ideal world we would be able to increase the amount of money spent on public transport and therefore improve peak frequencies quite easily. Unfortunately we live in a world where the government wants to waste megabucks on motorways so therefore it’s necessary to get the best bang for our PT buck.

  8. I am a big fan of the Busway and compared to before it opened, the Busway has improved North Shore bus services, but it’s nowhere near 10/10. Where are the Feeder Bus Services and contra peak services that the Busway Stations were designed for?
    Other than the overloaded services that go to Newmarket, so many express (non-NEX) services run semi-empty during the peak hour on the Busway, as patrons instead wait for a NEX. We surely don’t need more buses, but rather a change in how we operate those that we have.

  9. My greatest gripe with the busway is currently it seems to cease to exist between the peaks. Any time I’ve tried to use it from my parents house on the Shore I have needed a lift to the busway station to get an NEX. During the peak there are buses to the busway and through to town, but these disappear interpeak… why? Just before 9am there is a bus to the busway and on to town that takes 48 minutes. An hour later the only route available is via Takapuna at 1 hour 10 minutes.

    That might be a reason why it is so peaky, because the useful routes are only run during the peaks!

    1. Very good points. It’s quite incredible to look at the timetables for North Shore buses and see a whole pile of services that only run at the peak times in only one direction. They must be the most inefficient services in the whole world to operate!

      Overall, apparently there are three times as many buses on the road serving the North Shore at peak times versus off-peak times. This compares with about 1.5 times as many trains in the system in the inter-peak times versus the peak times.

      Basically, two thirds of North Shore buses do next to nothing for most of the time.

  10. @greenwelly
    Could be done with monthlies by introducing an off peak monthly (further complicating ticketing). An NZ example of that sort of thing is the J’ville line peace train monthly (increased discount, but not valid on some inbound services art the peak of the AM peak).

    Another option would be to take the Perth approach and do away with periodicals altogether in favour of increased PAYG discount.

  11. @Kegan, it would be interesting to see haw many people actually use the “peace train” ticket, but again you get the disincentive of if your circumstances are not regular, ( have to be at work/uni early on a couple of days a week) you are trapped by the fare structure.

    Also given the grumbling (Ok howls) when Go Wellington tried to remove/ over price their monthly “gold pass” a few months ago, I don’t detect any mode to get rid of Monthly pass pricing. – people like the certainty

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