Jarrett at Humantransit.org has an interesting post about how public transport has developed in Los Angeles, and continues to develop, over the past decade or so. His post is based on a Los Angeles Times article which claims that it would have been smarter to invest money in making buses cheaper and getting more of them on the road, than it would have been to construct the rail improvements in LA over the past decade or two.

What the argument appears to come down to is whether a rail system will attract riders who simply wouldn’t use the bus – a perception issue that people only catch the bus because they have to (generally because they don’t own a car), while people will choose to take the train over driving. This argument is perhaps most usefully put forward in one of the comments to Jarrett’s post:

I’ll take this opportunity to repeat a statistic I heard: 75% of bus riders don’t have a driver’s license, while only 40% of rail riders can’t drive. Basically, there are two groups of transit riders here: those who take the bus because they have no choice, and those who have weighed the options and prefer transit to driving. The problem with a massive bus network is that buses are slow (generally 2.5 times slower than driving), and even dedicated bus lanes on surface have a hard time competing with freeways, while a subway has fast enough average speed that it’s actually faster than driving on local streets, and reasonably competitive with freeways. Bus ridership in Central LA is not limited by the fact that buses aren’t frequent enough, or not cheap enough, but by the fact that they’re just not fast enough. Rail gives you both speed and capacity, which frees up more money for buses, and the combination of rail and bus is often much more effective than bus alone.

Who knows whether these statistics are the same in Auckland, but there’s a chance that there would be some similarities. However, I think a good question needs to be asked about whether this is actually a debate between buses and trains or is it a debate between public transport on one side with “priority measures” such as being completely off-road (trains and the busway) or having priority in the form of bus lanes; and public transport on the other side that runs in traffic without any priority and therefore by definition cannot be faster than driving the same distance (and in fact will always be slower because it has to pick up passengers, usually takes a long-winded and indirect route and often has low frequencies meaning you have to wait for ages).

Jarrett reckons it is the latter – that what’s important here is not necessarily whether it’s a bus or a train, but how fast it goes, how frequent it is and how comfortable the ride is:

Implicit in that argument, subtly but inescapably, is the suggestion that there is a large category of “rail riders” who are only using the rail system to the extent that they can complete their trip on rail. That’s a difficult assertion to test. But the crush-loads on the Orange Line — a Bus Rapid Transit line presented as part of the mostly-rail rapid transit network — suggest that a clear and interconnected rapid transit system will attract plenty of riders regardless of whether it’s on rails or tires. Local bus system ridership is still very heavy all across central Los Angeles. Would it be higher with more service, quite possibly. But if you really want a transformative boost in transit ridership, the single most effective thing you could do can be done entirely with paint and signs: converting traffic lanes to bus lanes.

During the 1980s, rail-boosters often said things like: “Los Angeles is a great world-class city, every bit the peer of Paris or New York. Those cities have rail transit networks, so we need one too.” Well, if you’re going to admire and imitate Paris and New York, then you should know that Paris now has bus lanes on practically every boulevard, all created, at the expense of general traffic lanes, in the last two decades, and that New York is doing them too, not just across outer boroughs but on two of the busiest avenues in Manhattan.

Similarly to what appears to have happened with the Orange Line in LA, the Northern Busway here in Auckland has shown that the distinction between a bus or a train is far less relevant in attracting riders than issues like speed, frequency, convenience and comfort. Of course in many situations to achieve that outcome will require a train – particularly because of capacity issues (and because I can’t see people complaining about not being allowed to drive more than 50 metres down a railway track), but if we really want public transport patronage to increase through attracting riders who would otherwise be driving (and the economic benefits of doing this are huge) then following the lead of cities like New York and Paris by focusing on priority measures, can probably give us the biggest results for a fairly low cost.

So I don’t actually agree with the claims that simply “putting more buses on the road” is the answer to improving public transport ridership. I had this argument once with a board member of one of our public transport operators once – debating whether the money being put into integrated ticketing would have been better off invested in simply more buses (which was his argument). My counter-argument was that having more empty buses on the road was utterly pointless, and what we needed to do instead was improve the quality of the public transport available: through integrated ticketing, through more bus lanes and through a better route structure.

Let’s hope the new Transport CCO can do a better job at selling the benefits of bus lanes than the half-hearted efforts of Auckland City Council – including making sure people know exactly when they can and cannot be driving in those lanes.

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16 comments

  1. Concur. The buslane system where I live does make a measurable difference to bus transit time, thus patronage, and the local smartcard system works a treat as well.

    The big issue in American public transport, although it is not often admitted in these terms, is how to get the middle class to use mass transit, especially buses. Outside of the big north-eastern cities, buses suffer from a huge image problem – that they are there only for the carriage of minorities and the poor. Light rail does not have this image problem, which is why in Britain, 80 percent of the users of a light rail scheme will be former bus users; in the States, the equivalent ratio is only fifty percent or so.

    This also explains why a lot of American light rail enthusiasts are so dismissive of bus travel; in any form. Simply, they don’t see bus travel as ever able to make a difference. So, even if the Orange Line in LA now has crush loads, the enthusiasts will say, “what a waste! they should have gone for LRT from the start”. Now, at higher demand levels, LRT does have the greater capacity, but the LRT enthusiasts are forgetting that there is still a lot of good to be done lower down the transport hierarchy.

  2. I think rail does have some extra attraction than buses, and this can be important for getting the middle classes out of their cars. However as Onewa and Dominion Roads have shown buses can attract this demographic as long as the journey is noticeably quicker and cheaper than the alternative.
    I believe rail is better at attracting people where PT only gives a marginal advantage over car travel, I think this is largely due to the comfort factor, such as the smooth ride. However we need to question how much we should pay for this extra advantage, and the answer should be not too much.

    Applying this to East Auckland I think we would get far better value for money for the next 20 years building a series of bus prority lanes across the multiple corridiors in the area, along with major interchanges at strategic points (Howick, Botany, Pakuranga, Highbrook, Flat Bush). Coupled with high frequency services this would kick the network effect off. This could all be done with only a few hundred million, with much of that going into an extra bridge or two between Pakuranga and Panmure/Mt Wgtn.

  3. If we want the middle class to use buses in Auckland then the quality of those buses needs to drastically improve. The irony for me is that bus comfort and quality has actually reduced in the last few years (in my opinion). I remember when H & E used to run the MAN buses to town. These had elevated seats, comfy padded seats and quiet engines. The newer buses fitted out to look after wheelchairs and prams by comparision have plastic seating, directly attached to the bus floor which feel every bump in the road. You sit in a chasm with the roof many metres above you. The view is much poorer. The handrails are always rattling and the engine drones on. Who in their right mind would buy a car with these features? I can’t believe these new buses cost so much when their manufacture is so poor!

  4. Interesting perspective Scott. I generally try to go to the back of the bus so that I’m elevated – as it means that I can surf the internet on my phone without getting motion-sick. If I am lower down, further up the front, I find that I feel nauseous.

    I guess finding the balance between providing wheelchair/pram access and also good ride-quality for passengers is potentially quite tricky.

  5. Hey Josh,

    how about Bus vs Trains vs Ferries?

    Hope that gets you thinking for the future because of aucklands geography.

    However I’m not sure about competition ec vs fullers…in particular>

    te atatu/ beach haven/hobsonville routes,

    another half-moon bay pakuranga competition.

    also bus/ferry combination vs rail out east,

    sorry to go off-topic but I think it’s a big issue i don’t see too much (sorry, as much)coverage on the site.

    also tolls..in particular harbour bridge and waipuna..particularly as a revenue
    stream to reduce rates/and or support PT.

    hope this helps…we know a CBD tunnel will!

  6. Ferries are an interesting issue. Because their catchments are relatively limited, I think the ability of ferry patronage to grow will be dependent on whether it makes sense for people to catch feeder buses to the ferries. Integrated ticketing should help with that.

  7. Thanks for the quick reply,

    I think the catchments can be quite good, eg half-moon bay..however perhaps the bigger problem with ferries are they don’t really link into a “system” the way
    say, buses and trains can help each other out and become a major system you can
    get off at various points. A Ferry is basically CBD to/from..X(eg te atatu and Hobson). I just bring it up as a “stand alone” PT solution out west…after your excellent article on buslanes on the new widened western motorway.

  8. I wonder if higher-quality buses should be used for some of the one-hour journey limited stop services to areas like Hellensville, Orewa and Howick. The bus needs to be a cross between the urban accessible buses used now, and an intercity coach. A small low floor section will still be needed at the front, but the rest can be coach style elevated comfy seats. With limited stop services no mid door will not be a problem.

  9. “and because I can’t see people complaining about not being allowed to drive more than 50 metres down a railway track”

    Actually, allowing that helps the gene pool (if not the efficiency of your city’s rail system):

    “how about Bus vs Trains vs Ferries?”

    As admin has said – ferries are limited in their catchment. And with the long turnaround time (minutes and minutes for every single stop) you can’t easily add more stops, and connecting them to feeders is also impacted by that.

    Maybe one could do automatic berthing, where the ferry is guided into the stop by remote (computer) control. That could cut down on manoeuvring time quite a bit. Then add EXTRA landing bridges (rather than just one 1.5m wide tiny gangway, as some of our ferries use), also automatically deployed, so getting a whole crowd on and off doesn’t take several minutes more. But it’s really still a bit remote and too costly for our current budgets, even though easily done for much more complicated tasks. And our ferries have just started to go slower last year, to save fuel – so they are getting less time-competitive, sadly.

    1. Interesting stats – thanks for those Luke. I was having a discussion about this issue a couple of days ago with someone and we reckoned that many existing bus users (and I fit into this category perfectly) do have the option of driving to work, and it may well be faster, but they take public transport because of parking costs in the CBD.

      So whether they’re a “captured” rider or a “choice” rider is a bit up for debate, as it’s the cost of parking rather than necessarily the quality of the public transport that has determined their mode choice.

  10. I am one of those women who catch buses for economic reasons. I have managed quite well over the past few years on the Dominion Rd buses and quite enjoyed the trips but after the past two years of bad bus service I have now reached a point of utter loathing for the way NZ Bus and Aucklabd Transport are treating we poor people who can’t afford an alternative.I do own a dreadfully old car only used to take my elderly parents about in the weekend. If the bus situation continues I will have to take my car and pay for carparks in the city.
    Have you noticed that NZ Bus has now changed to calendar month bus passes? Students and school children have five holidays a year – NZ Bus is ripping them off under this new system. And the new B-line buses have a small capacity for people whereas the old Bendi-buses meant everyone could sit down. On Monday this week on the 267 express from Mt Roskill to the city (8.25am Roskill South) there were 23 people standing up (or hanging on to grips – the new buses have grips not poles and everyone swings about – shame about the new buses’ brakes.
    I just wish I could afford to drive in …

    1. The calendar month bus passes are just a temporary measure to allow the integrated ticketing hardware to be installed, hopefully we will hear more about when it goes live shortly. I don’t know to much about the bus situation but I think they are more frequent to compensate, also patronage is spiking as it always tends to do in March as uni students are back before they settle into they studies. The entire PT network is bursting at the seams from what I hear.

  11. I don’t know about this one. Brisbane’s bus system carries more people than the train system, and so does Adelaide. It depends really. Sometimes when you build a rail trunk, you can shorten those bus routes to become feeders, and so you have an impact on both the bus system frequency and the train system there.

    But in many cases is is not practical to have rail. We are talking about cases where replacing rapid bus service down every street would require blanketing the entire city with light rail stations or metro stations. And that is the slowest and most expensive way to get more patronage. It just won’t happen. Really hilly places might fall into this category too.

    On the other hand, many cities already have pre-existing rail assets like Adelaide, Australia, Auckland, NZ and Brisbane. Due to circumstance, the game is changed. Perth and Adelaide are two very similar cities in terms of size and density. Adelaide has spent much on improving its bus system with GO Zones and O-Bahn busway, Perth has spent much on improving its train system.

    And guess what, the per capita bus use in both cities appears to be almost identical, at 50 million bus trips per 1 million people. Adelaide has a more developed rail network, with more stations than Perth, but the Adelaide service is ancient diesel and low frequency. Adelaide got 11 million train journeys per annum, about the same as Auckland, but Perth got FIVE TIMES THIS AMOUNT at 56 million journeys per year!

    Even more surprising, both cities had low patronage which was roughly the same in 1990/1991. They have a similar density, a similar population and a similar climate, and both are within Australia (examples overseas tend to get fobbed off on the grounds of ‘our cities here are different’.

    So rail can work. But it cost Perth $2 billion to do.

    None of this is to say that buses don’t work or that less rail is always a bad thing. I think what matters is how hard and intensively you work your infrastructure. There seems to be this stubborn belief that if you can just saturate the entire city with light rail and metro stations on every street corner that patronage will increase. Toronto has much less rail infrastructure than Melboune, but they work it really hard and intensively and they really flood that rail system with passengers brought in by buses, to the extent that an off-peak train frequency in Toronto is a train every 5 minutes. The Brisbane busway is also worked very well with most buses re-organised to run on it. Brisbane actually has more train stations than busway stations, so there is a lot of room for improvement on rail.

    http://brisurbane.wordpress.com/2011/03/13/what-influences-patronage/

  12. To Matt L
    Thank you for your reply. Neither NZ Bus or Auckland Transport have been willing to talk to me about the bus fares and I don’t understand why. Why are bus fares suddenly a big bad secret? Is your information from them and official? Will the new system stop ripping people off?
    I agree that when students return in March the numbers on buses rise but I also believe that in my many years of catching the same bus every day at the same time the problem has not been as acute as now when smaller buses are being used.

    1. No it isn’t official information but it is the same thing that NZ Bus did in Wellington when they introduced Snapper down there. It is also a fairly logical step in that new ticket machines will be going in and to have to provide backwards compatibility for such a short time would add a lot of unnecessary costs to the whole thing and the old system where the pass could start on any day of the month means that something needs to be done in the interim. Its hard to say what passes will be going forward as Auckland Transport are meant to be integrating all of the fares and passes but for some backwards reason they are doing that after introducing the smart card piece, they would have been better to integrate the fares first so that there are less fare products for the new system to manage.

      With the patronage, again it is hard to say if it is the size of the buses or just the time of year with the added impact of higher petrol prices. Reports so far indicate that patronage from all modes is considerably up on last year, in some cases by around 10% on last year alone which is pretty big considering that March last year was biggest month previously recorded.

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