Cross-town routes, by which I mean routes that don’t travel to or via the CBD, are quite a conundrum when it comes to planning an effective public transport system. Everyone kind of realises that we need cross-town routes – particularly in a city such as Auckland where 88% of the region’s jobs are located outside of the CBD. However, at the same time the cross-town routes that we have are generally not particularly successful/popular, making it difficult to justify having more of these routes.
Auckland does have a number of cross-town routes at the moment. On the isthmus there’s the 006 route from Unitec to Newmarket, the 007 route from Pt Chevalier to St Heliers, the 008 route from New Lynn to Otahuhu and the 009 route from New Lynn to Sylvia Park. There are also a couple of other rather random cross-town routes, such as the 010/011 and the 12 route from Pt Chevalier to Newmarket. However, apart from the 007 route (at a pinch), none of the other routes seem particularly well supported and generally run at very low frequencies, or at certain times of the day only (such as peak hour). This doesn’t exactly make them the kind of routes that people would rely upon to make trips other than their daily commute, and even then it would seem as though public transport routes for non-CBD jobs have an incredibly low “capture” – basically only those who can’t afford a car (and the odd weirdo like me who used to catch the bus to work in Avondale even though driving was faster).
There’s a reasonable argument that in order to increase public transport use, we need to centralise employment more – preferably in the CBD, but if not that then focusing employment into particular nodes will make it easier for those areas to be served by public transport. Traditional routes, from the suburbs to the CBD and then back out again, are really only useful if you work in the CBD, or happen to work and live on the same bus/train route. Of course, in a city where employment is dispersed, the chances of this happening are fairly low.
Melbourne transport academic Paul Mees has analysed in great detail ways in which we can make public transport more useful and effective in low-density, highly dispersed cities – which Auckland is a pretty classic example of. At a theoretical level, he describes a situation where let’s pretend we have a city with its jobs being dispersed in a completely universal fashion (probably the worst case scenario possible for public transport). In the diagram below each population/employment point is shown as a red dot. With traditional routes generally running all in the same direction (from the suburbs to a CBD point), we can see that someone living along one of the routes can only access 9 of the other 99 points – barely 10%:
In fact, if we are obsessed with providing “point to point” travel between work and home, without any transfers, no matter what route we take, the number of points accessed is pretty low (route 1 below still only serves 18 out of the 100 dots). To increase the number of points served it is necessary to make the route really long, slow and windy (route 2 below serves 42 points, but would probably take about a year to get there!).
Auckland has far too many “route 2’s” in my opinion, which generally lead to incredibly slow journey times and dissuade anyone who doesn’t have to from catching public transport. There is where cross-town services become important. They are necessary to “link up” the other routes, and create a system that is a true network, catering for a wide variety of trips beyond simply CBD-focused ones. Let’s have a look at what throwing in a few cross-town routes does to the system in our first diagram:
Now assuming that it’s easy enough to walk the distance between one red dot and another, through running 10 different routes (five vertical, five horizontal) we have now brought every single dot within an easy trip of every other – with the key aspect which enables this being the transfer. Below we have an example which shows exactly how you can get from any point on the network to any other point. Interestingly enough, you always have two different options to get from the start of your trip to the end, which means that you can choose the one that either comes along first, or you can choose the one that you have learned through experience will have the least congestion. In the above example, if you took the purple option you would need to walk the last little bit, or catch another bus. That might make the blue option more attractive, but importantly you have a choice here.
Somewhat unfortunately, Auckland never built its streets in a perfect grid-layout, which makes creating those cross-town routes quite a challenge beyond the central isthmus area which has a reasonable super-grid of main streets (New North, Sandringham, Dominion, Mt Eden & Manukau in a north-south direction, Balmoral and Mt Albert east-west). However, I think it would certainly be possible to improve our cross-town links and eventually create a rather warped – but still recognisable version of the system above. Perhaps something like this could form a base for the network: The purple lines indicate the “better frequency” routes that Auckland has at the moment, which run along a traditional suburb-to-CBD alignment, while the blue routes are (generally) new or significantly altered cross-town routes that would “link up” all the purple routes to create a true network.
Of course there’s something huge missing from this map, and that is the rail system and how it works. A lot of previous posts I have written talk about the need to have many more feeder buses, whereas these above routes tend to mainly show long-haul routes. Well I think the answer is that we need both. Perhaps the routes shown above could end up being the only non-feeder routes throughout the Auckland isthmus, with all other areas served by buses that feed into train stations or into the more high frequency services that may potentially become light-rail in the future (Dominion Road for example).
I do wish Auckland had developed with more of a grid street network though. It would make life a LOT easier.
the main problem I see with the map above is that changing buses at intersections looks much better on a map than in practice. For example if you look at at the intersections of Dominion Road with Balmoral Road, someone changing would have to cross a 5 or 6 lane road, (sometimes two roads) in an environment which is very pedestrian unfriendly.
There is also the issue of legibility in that someone on a crosstown route should not have to worry too much about which stop to get off at, this needs to made clear. Maybe announcements onboard buses, just like many trains/trams overseas have. For example “Change here for services down Dominion Road”.
Going to answer the question posed by Luke and Admin.
Buses stopping at intersections and making transfers has a very easy solution. You have a bus stop on ether side of the intersection. That way you can always get off on the same corner as the bus will connect too. Last time I was in Vancouver I rode the BLine bus and thats exactly waht they did. On large interstctions that crossed other routes the bus stopped both sides of the lights, made connections easy and you didnt have to cross the road. Heres a link to a vancouver system map showing how the city has the grid pattern for buses and light rail.
http://www.translink.ca/~/media/Documents/Maps/Transit%20System%20Maps/Vancouver_Effective_14Dec2009.ashx
More of this type of thinking in NZ please.
Yes it will be necessary to physically make transferinf easier at big intersections. I wonder how cities like Toronto, Vancouver and Curitiba deal with that issue.
Big, clear signs directing you to nearby stops would certainly help – direction signs at each stop pointing to the other stops as well as at each corner of the intersection to guide transferring passengers across the road and to the desired stop.
And for the Mt Albert crosstown route above, wouldn’t you also start that at New Lynn interchange?
Good signage and traffic light phasing making it easy to cross diagonally would make life much easier.
Yeah I probably would start that route at New Lynn. My map is meant to be quite theoretical.
I think linking this “grid” with train stations when we get integrated ticketing is a fantastic idea…
Having bus lanes in the centre of the road on major route like a tramway
“I do wish Auckland had developed with more of a grid street network though. It would make life a LOT easier.”
Gaah. Nothing more boring than a grid layout. Thanks but no thanks… 😉
A grid of main roads, with local roads in a non-uniform semi-grid would do. Much like we see in Sandringham and Balmoral areas. I agree a pure grid is a bit boring, although very practical
I would like to see some cross town service to ponsonby rd and freemans bay. I can’t get to either from Balmoral (by bus)…
Morecityplease, you could easily go from Balmoral to Ponsonby Rd on the existing routes… if connecting between them was a straightforward and realistic option.
Jarbury, I would add in a couple more main north-south routes, particularly on the east of the ithsmus, e.g:
a Tamaki Drive > Orakei > Remuera > Greenlane > Oranga > Onehunga route
and a St Helliers > Glen Innes > Penrose > Otahuhu route
@morecityplease – yes you can if you’re not afraid to transfer and walk a little, even with existing services.
A key point of Josh’s blog post is that it’s not feasible to have buses run directly from everywhere to everywhere.
Anyway, here’s how to do your trip trying to make the best of the existing system:
If you get off your Dominion Rd bus outside the Langham Hotel on Symonds St, you can either jump on a Link at the same stop which will take you via Queen St to Ponsonby Rd and then Freeman’s Bay, or you can walk from that stop to the K Rd / Pitt St stop and catch the same Link bus from there (possibly an earlier one depending on timing).
Coming back, you’d be best to get off the Link at the corner of K Rd and Queen St and walk the short distance to the Symonds St Bridge set of bus stops.
With ticketing, how often do you do this? One way = $4.80 total. Same day return – $9.60 total or if you start after 9am, get a A-zone Daytripper $7.50, and if you plan to do more than 15 return journeys a month (or more than 11 if you want to travel before 9am) then a NZ Bus A-zone monthly at $110 will let you do that run an unlimited number of times within a month plus any other NZ bus A-zone services.
Nick, yes I agree with the additional east Auckland routes.
Good points Andrew, the lack of integrated ticketing really does make it difficult to consider transfers, even though both Dominion Rd services and the Link are pretty high frequency routes. Hopefully once we have time-based fares transfering will be seen as less of a barrier.
I do appreciate this work, but have to comment that Auckland is shaped less like a square and more like a Swiss cross. Which doesn’t make the principle any less important, just changes its implementation.
Thanks for that info Andrew! I end up just walking over the hill from Queen St to Vic Park. It just takes an additional 15 mins. I will try one of those other options and see how convenient it is. I only bus in about once a month. I ride my bike the rest of the time.
Yep, IMHO ticketing has to be *the* worst part of Auckland’s transport system as it currently stands, scaring off potential users who may need to change services as it’s a disincentive to transfer and a disincentive to provide feeder services.
It’s fragmented and patched current state is confusing, for potential users and even for operating staff such as bus drivers.
NZ Bus’s multiple brands just make it worse with users having to remember which brands are and are not owned by NZ Bus, being the brands of bus they can and can’t use Daytrippers, AucklandPasses, Go Rider cards on.
And the “patching”, being the Discovery and Northern Pass range of tickets, only adds to the overall level of confusion for visitors and new users so long as they exist alongside all the various operator’s own systems.
If each operator’s own ticketing systems still exist come the Rugby World Cup, regardless of whether there’s also an integrated or semi-integrated layer of ticketing as well, we’re gonna have a lot of confused visitors to our city.
Expect to see many visitors ask for day or weekly passes, be given an operator-specific one, try it on another operator later, and get told they can’t and will have to buy another one. If the ticketing system isn’t simplified by then, it’ll be easier for them to drive.
… ok I’ll stop ranting now.
@morecityplease: Happy to help, sorry about the confusing tickets!
Josh,
This is the most fascinating blogpost I’ve read all summer. I’ll flick the link on to Ken Baguley, I’m sure he will be interested to read this.
Aaron B
Andrew’s comments just reinforce why the PTMA should not be amended to accommodate the particular interests of NZ Bus, etc. I’ve long advocated the need for a single livery for Auckland buses, something that clearly enables passengers to know they can connect with other services irrespective of operator. Operators can of course modify the livery to reflect their particular service (in London, for example, which thankfully reverted to red buses after a confusing period post privitisation, Arriva services have a blue band around the lower part of the bus and Stagecoach have a yellow band around the centre). Leaving the particular problematic of the Rugby world cup to one side, it’s evident that once integrated ticketing becomes a reality here, this will be even more important for passengers, even if the companies themselves think it vital to maintain what is evidently irrelevant difference. At the New Lynn bus interchange this afternoon, NZ Bus was operating buses with three of the four ‘area’ liveries and then there was the added distraction of Urban Express and Ritchies. Moreover I notice that, so desperate are NZ Bus for revenue, they’re now plastering the exteriors of these newly liveried buses with advertising, to the detriment of the no doubt expensive design identity.
Christopher, if Auckland achieves a single integrated ticketing and fare structure then the issues around livery become irrelevant, at least once it becomes common knowledge that the single ticket is valid on any bus, train or ferry in the city.
Unique livery can be very useful for the user if it identifies a particular service or destination group. This is obviously the case with The Link and the NEX, you can spot them a mile away and needn’t bother looking at the destination board. NZBus’ area based branding might be handy in that regard, as one can quickly differentiate a bus going out west from one headed to Manukau for example.
However while we still have operator specific ticketing and fare structures it is perhaps just another level of confusion thrown into the mix.
Cheers Aaron. I’ll be curious what Ken Baguley thinks actually. He seems like something of a public transport convert actually.
Nick/Christopher, that is why integrated fares across all operators is perhaps more important than just having tickets accepted by everyone.
My worry is that we will end up with operators giving discounts for daily passes on exclusively their services or other deals like that. ARTA really needs to run thr ticketing for this reason.
I also quite like the different livery even though I don’t catch buses. It makes it easy to know what general direction a bus is going and once integrated ticketing is introduced it won’t matter who runs it.
About some of the cross town routes why would you have the route along Balmoral Rd suddenly dip south around St Lukes then head up Mt Albert/Carrington rd. Also at the same time you have the route along Mt Albert Rd head southwest to Richardson Rd and then New North Rd and the Richardson Rd Route head southwest to New Lynn. Personally I would continue the Balmoral Route along to Gt north rd at Western springs (hopefully to link into a NW busway station), I would continue the Mt Albert route along Carrington Rd and also continue the Richardson Rd route along its length. I would extend the Sandringham Rd service to New Lynn and have another cross town running up and down Blockhouse Bay Rd
Those are the approximate routes of the 007-009 routes now, although I agree once we have NW busway stations they will be good starting points for the services.
Also I would have something starting in Ellerlsie, heading down Campbell Rd and then along Mt Albert Rd as the area through here is fairly light on services. Perhaps move the route with the Pakuranga origin to the southern most crostown route.
I think there should be some more cross-town express services that utilise the motorway. How about a New Lynn – Onehunga – Mangere – Manukau service largely using SH20 with the only stops being at the above local centres. This service would be good for those who work in West Auckland and work at places such as the airport, and industrial areas around onehunga, penrose, manukau etc. Off course this would only work with integrated ticketing and good feeder buses. The big problem with this is that at each stop, leaving and returning to the motorway would add 5mins to the journey, but it would be quicker than the current cross-town routes.
Other routes could be New Lynn – Northern busway nonstop, and Northern busway down the southern exiting at Greenlane, going down Gt Sth Road to Otahuhu perhaps. All these routes are very poorly served by PT but have reasonble amount of commuters.
@Luke all the more reason for some of these motorways to be updated with busways esp. the North Western – this would speed up the buses by allowing them at higher speeds and remove the need to exit and re enter the motorway all the time.
+1 Josh re: Ken Bagley.
I’m actually heartened to see the likes of Banksie and Bagley starting to take public transport more seriously as a viable option. If only they could convince the likes of Steven Joyce.
I picked up the Maxx maps for various parts of the city showing all bus routes in those parts of town, and what a confusing mess it is. I dare say for people even used to taking buses it’s impossible to work out practically how to get from A to (unfamiliar) B.
Why doesn’t Maxx start designing “spider maps” for bus stops and interchanges, like Transport For London does? (example: PDF of bus routes from Bank station: http://www.tfl.gov.uk/tfl/gettingaround/maps/buses/pdf/bank-2012.pdf)
rtc: instead of spending $$$$ on putting in yet another bus expressway, surely that sort of money would be better spent putting in a railway line from onehunga – new lynn?
Then you could catch the train from new lynn straight through to Manakau.
It would be similar sort of cost in infrastructure to building a bus expressway. The only reason for the stupid northen expressway was because there’s no bloody rail link across the harbour bridge …yet.
I agree. Quite conveniently there is a rail designation between Avondale and Onehunga for exactly that purpose.
I suspect the main reason for the low patronage on the 008 and 009 routes is the lack of multi-operator integrated ticketing.
People are more likely to have a Go-Rider card than the Pavlovich equivalent, which is a bit pricey at $10 a card you can only use of a few routes. On these grounds I hope Pavlovich get behind the Thales project, and tell NZ Bus to stop attempting to use their market position to force snapper down people’s throats.
The 010/11 is an expensive service for users – its a five stage fare from Onehunga to Ponsonby – its much cheaper to get a town bus then the link.
Looking at your most southern suggested cross town route Jarbury, I wonder if this could be combined with an airport service to Onehunga railway station. A bus that went New Lynn>Mt Roskill>Onehunga>Airport could work.
I am glad there is wide support for the Paul Mees theory, as applied to Auckland. Thanks for giving this publicity Jarbury, with Cr Bhatnagar taking an interest, we might actually get some traction on the idea!!
Sorry Joe, but the rumor mill indicates Pavlovivh have swallowed Snapper themselves.
Snapper has claimed that they’ve signed up one other (unnamed) operator besides themselves (as NZ Bus) in Auckland, and Pavlovich / Urban Express was the only operator to respond by saying “not me”.
See here: http://www.bettertransport.org.nz/forum/viewtopic.php?f=1&t=1677&p=41771&hilit=snapper+urban+express+#p41771
I do agree rail would provide a far superior service than buses between Manukau and New Lynn. However there arent really any services that serve this market right now. Checking on the journey planner now, it would take 1.5hrs with a change at Penrose, or Mt Eden which is such a dreadful service I doubt anyone would do that. Introducing a few buses without bus priority would be a good way to test the market for the service, and build a case for the railway.
Yup you’re right Luke. I think ARTA has plans for a southwest QTN route until such a time as the Avondale-Southdown line is built.
@willuknight I agree with the usefulness of the Avondale – Onehunga rail line, and it would fit in nicely with the above cross town routes. However, when is this ever going to be built? It also shouldn’t be mutually exclusive with bus ways which in the present political climate appear to be more likely to get funding than a railway mainly because the former can be done is a half assed way which isn’t the case with rail.
@Luke I knew some people who for a short time commuted between Avondale and Otara, it quite literally meant starting the journey at shortly after 6 to have any hope of getting out there by 9. As soon as the car was back from the garage it went back into use….
The thing is you have to provide the bus routes that get people where they need to go, in order for them to become well used. Once public transport gets a reputation for being effective and reliable, then more people will use it. You have to invest in it first, not just say that there isn’t enough demand to justify it.
That also means you don’t only focus on getting people to work. You also provide buses to get them to the doctors, hospital, park, library, childcare, shops, church, station, their friends’ houses, the beach…etc, etc. You actually have to do some brainstorming around “OK so I live here, where might I want to go in any typical week?”.