Overcrowding on various North Shore bus services, but most particularly the Northern Express, led the Auckland Council Transport Committee to make a number of recommendations at their meeting last week on suggestions to Auckland Transport on ways to alleviate these issues. Here’s an excerpt from the minutes of that meeting:
There are a number of very useful suggestions here (although expansion of the Albany Park & Ride, no matter how worthy a project, seems only likely to increase overcrowding on the Northern Express service). We absolutely could use the Northern Express bus stops in town a lot more efficiently (I’ve talked about that previously) while incentivising off-peak travel would be greater for ‘spreading the load‘ and avoiding the worst overcrowding during peak times.
But one thing in particular caught my attention, and that is number 3 – the promotion of alternative bus services to the North Shore. A very large number of buses currently use the Northern Busway – shown in the map below as a good illustration: While I personally think the busway is exceedingly underused during off-peak times, during the peak all those 76X, 85X, 86X, 87X and other express buses use extensive portions of the busway to speed up their travel. I assume that in the mornings the bus loadings end up relatively well spread because people just jump on the first (non-full) bus that comes along. The problem is that in the city these buses spread out all over the place: all the Onewa Road buses stopping way up near the corner of Victoria Street and Albert Street, the express buses stopping somewhere else, the non-express buses probably stopping in a third place and so forth. This probably means that in the afternoon/evening peak, working out which stop to go to ends up just being a bit too complex – so everyone heads to the obvious one where you know the buses run at high frequencies: the Northern Express stop.
To get around this issue, and properly encourage the use of other North Shore bus routes so we can make most efficient use of our resources (rather than having heaps of people stuffing themselves onto some buses while others run with empty seats) what we really need to do is making the catching of those other buses simpler. Ideally, all the non Northern Express services (with the exclusion of the 962 and 966) could follow the same route – most probably being Wellesley Street (with excellent bus lanes obviously). We could then end up with a much simplified network of North Shore buses in the city centre as shown in the map below. The dotted lines indicate possible extensions of some services to Newmarket and the possible additional Northern Express services in the rather more distant future when the CBD Rail Tunnel is completed and the service could link to Aotea Station as well as Britomart Station: Clearly a large number of buses would be operating along this red route – so you’d need all-day bus lanes plus other bus priority measures at the intersections. For turning around the buses, it may not be that desirable to have them all running through Alfred Street in the heart of the university – but a number of options could be looked at, including potentially storing the buses down on that random piece of empty land next to Stanley Street ready for their return journey. You would also need pretty massive bus stations – but this could be provided on Wellesley Street fairly easily I think at various points. Halsey Street would also need a bus lane, but this seems feasible from what I’ve looked at in the past.
Another big advantage of this proposal is that it would remove a huge number of buses from Albert Street, which is already struggling to cope with its traffic plus its buses (a situation only likely to get worse as most of the Queen Street buses will shift onto Albert Street under the current proposed changes). We would also see a significant improvement to the bus connection between the university and the North Shore – a pretty massive patronage generator at the moment.
I wonder if there’s a hope of making this the next big job for Auckland Transport once they’ve got through implementing the Outer Loop and its associated changes.
Using articulated buses for NEX at peak times would be a good move as well. I notice that’s not suggested here.
Someone said that the capital cost of a bendy-bus is not linear to the increased number of seats. I think they said it’s 60% more, but you don’t get anything like 60% more space. Better to buy extra rigid units, which gives you more off-peak flexibility, if you’ll pardon the pun.
Doesn’t the lower operating cost (fewer drivers for more passengers) more than make up for the higher capital cost? And I don’t think it is lack of buses that is the problem in off-peak…
While I agree with you that all north shore buses in the city (excluding NEX) should follow the same route, for me personally, your suggested route would add another 10-15mins onto my commute time as I work in the downtown area (customs street area) and dont use the NEX. I would have to walk from Wellesley street or Halsey street. I would use a similar route to you, but wait till Hobson & Nelson streets are ‘two wayed’ and have all the buses going up and down Hobson. Until very recently, all North shore buses were using Hobson for their journeys city bound, and it was good cause it saved the hassle of going around Quay & Albert streets. I got off at the bottom of Hobson street (which is the stop where the most people get off), and that was close enough for downtown workers to walk to Queen/Customs street areas and the downtown financial district.
One more thing to add to Cr Wood’s list: “Consolidate the number of bus routes”
Because, why do we need 40 bus services coming over the bridge.
76X, 85X, 86X, 87x, 822, 839, 858, 873X, 874X, 875, 879, 893, 893X, 894, 894X…….etc
I think this would work well as long as people can easily change at the end of Fanshawe St so that they can go to/from Midtown/Britomart. A lot of the express services dont currently allow changes at Fanshawe St.
What do people think of double decker buses? They are very common in the UK and have quite high capacity. I don’t particularly like the design of them because boarding/alighting can be slow and ride quality I think is not great (its a bit swayey up top, but may be fine on the smooth busway). They might work for NEX where a lot of people will be going a reasonable distance though. Everyone getting on at Albany goes up the top etc.
As a student, I’m liking that map alot. The 881 is currently the only bus direct from the Shore to Uni and it’s probably the most overcrowded route in the morning along with the NEX – standing room only by Constellation, and it’s an articulated bus! This proposal gives us far more options – students will be more spread across the different routes rather than all be crammed onto the 881 and the NEX. And for non-students, having them all running down Wellesley St will make the system much easier and more legible, again relieving the NEX. Everybody wins, bravo admin.
For people like Shaun above I guess alot will depend on how frequent the new inner city bus is – the route suggested by admin goes more across town while the new inner city route will run up and down, so ideally there’d be complementarity there. Although Shaun’s suggestion of running up Hobson before Wellesley makes alot of sense also – it was very quick while they were doing works on Quay St. In all, very encouraging to hear they’re working to resolve these issues!
Bus loadings are not well spread over all services as so many passengers are unaware of where the buses are going and which ones depart the busway where.
There also seem to be an extraordinary number of passengers who want to go to Britomart rather than Albert Street.
They feel it is safer to catch an NEX as it has only the one route
The non-NEX services are getting busier and busier but do necessitate an different card or the purchase of a weekly pass which puts some passengers off
What is interesting is the number of people who use cash at the moment so they can hop on the first bus that arrives this causes its own issues.
While it appears to some that there are an overabundence of buses going over the bridge and using the busway those routes have to cover significant distances and different areas of the Shore. I would have an issue if any consolidation resulted in less areas being serviced just because some passengers are bad remembering route numbers. Overseas I have seen routes use different suffixes for different routes for example the 873x and 874x leave the busway at Smales so they become 873S 874S, or even different coloured pieces of fluro cardboard in the front window.
Sending a few buses along Princes Street could be a good idea but any more than that and it would seriously degrade the environment around the uni – at present it’s a pretty quiet pedestrian focused street, having 60 odd buses driving through would be very unpleasant. One alternative if we wanted to be able to funnel them up past is the uni is that rather than turning left onto Princess street they carry on ahead (would require some rejigging of the road) up past the science building and then turn left to head back down the Central connector to Britomart. The lane next to the science building would need to become a bus only lane, but it would avoid destroying Princess Street whilst creating good connections from the Shore to the uni.
Alternatively another option would be to have buses continue on Wellesley Street under Symonds street – there’s plenty of space under there to create a small bus interchange, then up Grafton Rd onto Grafton Bridge then back down the Central Connector on Symonds street before turning left and heading back down Wellesley Street.
http://bit.ly/gN3LyT
Or they could continue straight ahead on Wellesley, over the motorway, left onto Grafton Road, back over the motorway and then up Symonds Street before turning right onto Wellesley again.
The difficulties around the university are all because of the spectacular f**kup that NZTA has made of Grafton…. there is no way to walk or to take buses or anything across that violated valley…. this is where thinking in math gets us, the lack of any oversight of that organisation with its tragically limited mandate but vast funds, is a terrible distortion in AK and the whole country.
They’re also hostile to anything being done to improve the situation, the idea of putting a cycl/pedestrian lane across Grafton Gully via the Wellesley Street bridge was shot down. Instead we have people walking across there to get to the medical campus despit there not being a footpath. The whole development was poorly design and has simply acted to split the city off from the Domain.
I agree that the city to Shore buses are confusing. I took a ride out there last week on the evening, and the service was amazingly quick once I got on a bus, but working out which I could take to a particular busway station was very confusing for a novice. The buses come constantly down Albert Street, but it is very chaotic and hard to work out where each is going.
The new timetable signs they have are better than before, but they need to improve them. The bus route diagram needs to be bigger and show the full length of the route, not just the start and end. The ones in London are much clearer with a full poster sized route diagram with all connections rather than the tiny diagram in the corner here.
Suggestion: could Auckland Transport run some tests with average members of the public and see how difficult it is to use our system on a casual basis?
(Unrelated) Suggestion 2: somebody please correct the horrible Grafton mess as noted above. This highway destroys access AND enjoyment of our Auckland Domain with the cars racing up to get on the motorway and all of the noise. Even having fixed speed cameras on Stanley Street at the transition to 50km zone would help — this can’t be hard?
Feijoa, it needs more than that…. unfortunately we’ed have to wind the clock back a couple of decades to stop the madness… But what to do now we’ve got this? A couple of suspended transparent tubes floating above the whole mess to get humans under their own propulsion across the crazy car ramp-fest? One from the Domain at about mid way tup the gully arriving at Wellesley St, and one from the soon-to-be Parnell station end to Alten Rd. Let’s offer Calatrava the gig: Bill NZTA for the work as they blocked our way across here to begin with…. I know they’re just sincere traffic engineers carefully doing they’re job, but really, what sort of blinkers do you have to wear to not see what the result is….? You know; for people.
Grafton gully used to be a fine if shady, dormitory for the city, that offered good connection between the domain and the university.
It’s hard not to feel that the way the city is completely cut off from its old inner suburbs by these vast motorways that it isn’t all intended, at least unconsciously, to isolate the contagion of the urban world safely away…. The sort of provincial/suburban sensibility that still dominates at national level….