How does an up to 70 percent hike in public transport fares sound, or maybe a lower increase but a big cut to services? That could be the reality of a new policy from Waka Kotahi outlined in a discussion document last week to public transport authorities (PTAs) like Auckland Transport.

The government made a lot of noise earlier this year that it was making record investments towards public transport services. However, this discussion document shows that behind the scenes they’re pushing to kill it by bringing back a modified version of the last National government’s old Farebox Recovery Policy, that will likely require a combination of hiking fares and cutting services to achieve.

Here’s what they said about PT services in June. PT services is the operation of buses, trains and ferries and is separate from investments in public transport infrastructure.

The Government has announced a record 41 per cent increase in indicative funding for public transport services and operations, and confirmed the rollout of the National Ticketing Solution (NTS) that will enable contactless debit and credit card payments starting this year in Auckland, Transport Minister Simeon Brown says.

“This Government is committed to supporting public transport to provide more travel choices for New Zealanders. The NZ Transport Agency (NZTA) Board has confirmed indicative funding from the National Land Transport Fund for public transport services and operations will increase by 41 per cent compared to funding allocated between 2021 and 2024,” Mr Brown says.

“This is a record investment in public transport services and operations to deliver reliable services to commuters across the country.

…..

“Our Government is committed to investing in reliable public transport services and technology so that local councils can deliver the services New Zealanders need,” Mr Brown says.

The discussion document is dated 18 November and focuses on increasing the “private share” of funding – this is just a new term for the farebox recovery ratio.

Private share is a measure of cost recovery and represents the proportion of public transport operating expenditure funded from private revenue sources. Government aims to increase private share to support increased levels of public transport expenditure and reduce pressure on ratepayers and taxpayers. The policy framework for private share is broader than the previous farebox policy, with a more tailored regional approach and some important differences in how cost recovery is measured.

Private share is calculated as revenue divided by operating expenditure. Private share revenue includes passenger fares, private fare substitutes and commercial revenue. Operating expenditure includes the management and operation of passenger services and the maintenance and operation of public transport facilities and infrastructure. Operating expenditure does not include capital renewals or infrastructure improvement projects.

The document notes how the private share of funding has fallen since 2018/19 with the national average dropping from 33.2% to as low as 11.6% before recovering to 20.5% last financial year.

It’s not just COVID that has impacted things either, for example:

  • The government funding half-price fares is counted against this and they say 2022/23 would have been near 25% without it
  • Following the removal of general half-price fares, the introduction of half price fares for those under 25 or with a Community Services Card and free fares for those aged under 13 kept the result lower and they estimate it would have been near 27% without this. The government removed this from July this year.
  • Costs have also increased though things like raising bus driver wages

The private share differs greatly by region and Auckland has recovered the best with the rate at 71% of what it was pre-COVID.

I note that when AT revealed earlier this month that it was increasing fares by 5.2% in February, they said it would result in farebox recovery increasing by 1.15%, from 33.64% to 34.79%. They also said the size of the increase would reduce ridership by around 1.4%, or around 1 million fewer journeys.

The impact of ATs planned fare increases

Those AT figures look good compared to what things were above in 2018/19, however, it is not directly comparable to the new private share metric as Waka Kotahi also plan to exclude things the SuperGold fare substitute from the calculation.

Through the SuperGold scheme, the government requires public transport to be provided for free for over 65’s during off-peak times. For this travel they give PTAs the funding equivalent to what that trip was worth. For example, there were 7.44 million SuperGold boardings in Auckland during 2023/24 and the government paid Auckland Transport $20.2 million to cover that. It is counted towards the farebox recovery ratio AT uses above. Going forward that won’t be able to be counted and that doesn’t seem fair at all as its not like they can opt out of SuperGold and so puts even greater burden on everyone else to meet the targets.

One other change from the old Farebox Recovery Policy is that instead of a single national target, each region will have its own target. This is potentially good for Auckland as we make up around 55% of all PT boardings in NZ and combined with Wellington account for around 80%, meaning these two regions had to do most of the heavy lifting to achieve that target. They won’t yet say what those individual targets are though but this suggests it will be close to 40% within a few years. It also appears the targets will start for the financial year we’re nearly half-way though.

To help put things in perspective, they also provide this chart looking at cost recovery in NZ vs Australian cities.

As part of this they say

New Zealand and Sydney track a similar trend, with the only divergence bring the faster recovery out of covid-19. This is likely due primarily to the extended lockdown period in Auckland.

This doesn’t ring true to me. Ridership recovery rates have been almost identical between Sydney and Auckland and of all the cities I’ve been tracking, they are the two that are the closest. Sydney’s sooner ride in cost recovery is likely due to some other policy setting.


Options for increasing private share

The discussion document makes a number of suggestions for how the private share ratio can be increased. These include:

  • Raising Fares
  • Increasing demand by:
    • Improving service performance
    • customer experience
    • Network improvements
    • More/better marketing and promotion etc
  • Lowering operating costs, by:
    • Better procurement
    • Optimising networks
    • Reducing service levels
  • Increasing third-party revenue, such as with:
    • Increase advertising
    • Increase sponsorship
    • Corporate fare schemes
    • Develop rental income
    • Operator access fees
    • Business/commercial opportunities.

They also say that fines from enforcement of passengers for things such as not paying fares can count towards the private share figures but that fines from enforcing bus lanes or parking can’t be counted towards it. It’s not entirely clear but it seems to suggest any revenue from charging for Park and Ride also wouldn’t be allowed to be counted.

The target table above would suggest they want Auckland to be at around 40% in a few years compared with around 27% now (adjusted for the removal of the half-priced/free fares in July). To achieve that, the sentence below would suggest we would need to see around a 50% increase in fares for Auckland and close to a 70% increase in Wellington.

For context, a 0.5 percentage point increase in private share would require approximately a 2% increase in private revenue or a 2% reduction of operating expenditure, or some combination thereof.

Talk of increasing fares by that amount would be catastrophic for PT use, especially as they’re already higher in Auckland than elsewhere in the country.


The Hypocrisy

The big problem with this focus on private share or farebox recovery is that it doesn’t take into account the impact the public subsidy has. Even post-COVID, Auckland regularly sees more than 300,000 public transport boardings on weekdays. That’s hundreds of thousands of car trips avoided, preventing congestion from being worse along with many other of the negative externalities that come from having more cars on the road, such as more emissions, reduced safety and many other issues.

We should treat PT funding the same we do for any other transport investment, which is to fund it based on the economic impact it has on our cities by addressing some of the things noted in the paragraph above.

There would probably be less objection if that were done but there’d also be far less hypocrisy. Behind all this they say:

Private share is part of a broader focus on embedding a more commercially oriented approach and improving national and regional oversight of public transport.

How about also taking that “more commercially oriented approach” to other areas of transport investment.

For example, Waka Kotahi recently released their most recent cost estimates for the government’s Roads of National Significance and they’re astronomical, many of which replace roads that move fewer people than some of our bus corridors. In total this new batch of RoNS would cost $22 to $32 billion if all built and this is based on costs to last year. They also note that as these projects progress though the business case and design process it’s likely they’ll increase further. Some of the projects, like between Point Marsden and Wellsford, aren’t even on here so the actual costs will be even higher. It makes me wonder if part of the reason behind this private share push is so they can put a bit more money towards these projects.

Earlier this year I took a look at what kind of tolls might be needed to pay for these projects (when the costs were lower) if we paid for them the same way the government want rail projects paid for.

With these new costs I’ve looked at this again with a lens of what kind of ‘private share‘ revenue we’ll get from the vehicles that will use these roads compared to the cost of maintaining them and paying for the debt needed to build them. By private share for vehicles I mean the amount of money vehicles will pay through fuel taxes or road user charges as they travel over the road. I wasn’t able to find current or predicted traffic volumes for some of them but for the ones I was able to, the recovery rates make the current PT rates look heroic.

At just 3.4% overall, perhaps Waka Kotahi should focus more on making these projects more commercially viable first.


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45 comments

  1. It is more than just SuperGold fare ‘subsidies’ in the government’s sights. The document says that subsidised fares for Community Service Card holders, the remaining part of Community Connect, will also not count towards farebox recovery ratios. Councils are able to opt out of this scheme, maybe that’s the government’s intention here?

  2. It is very impressive Matt that you keep going in the belief that another set of research-based evidence will lead to better decisions. But we are currently up against ideology and lobbying, Still, it’s always great to read your articles and I hope one day facts and careful assessments will win the arguments.

  3. As a lucky gold card user I would be happy to help. I use PT regularly and sometimes have a free trip to Waiheke. I can use my gold card any time after 9am whereas in Hamilton it is limited to between 9am and 3pm. A charge of say $1 per trip would be ok with me.

  4. Average Fare per boarding is really a junk statistic as places with on average longer routes (mainly rail) will always have higher fares …
    Average fare/km travelled, would have been a better metric… Or at least note the average distance of trips next to the average fare

    1. First of all those people in rural auckland pay a lot more tax than you. Besides that they use chipseal which is about 5 times cheaper than asfalt. Also it is cheaper than gravel roads since they last for 8 years either very minimal maintenance compared to grading the gravel roads.

      But again, they pay a lot more in property tax, road tax as tax is included in petrol which they use more over the long distance they drive or RUC.

      1. WK mandated chipseal on most urban roads a few years ago, too, making them unsafe and unpleasant.

        The underlying problem of all this isn’t an urban vs rural thing. It’s that NZ never could afford to do down the pathway of car dependence. It’s too expensive to maintain and operate. Sustainable transport systems are cheaper.

        1. Chipseal urban roads are also incredibly noisy, especially when combined with bus routes, and our poorly insulated older housing stock build close to said roads in the urban areas.

    1. Sure, you’d expect any trunk service to have a very high FBR compared to the feeder and coverage services but all are essential parts of an effective network.

  5. In his statement to 1News, Brown echoed language used in his Government’s new transport policy statement, as he explained the “significant” funding pressures involved.

    “While there has been a 71% increase in funding for public transport over the past five years, patronage has decreased by 23%. This has partly been caused by Covid-19 restrictions, but numbers have not increased back to pre-Covid levels.

    “The private share of funding for public transport over the same period has also fallen from approximately 32% to 11% which is putting significant funding pressure on local councils and the National Land Transport Fund.”

    The Transport Minister has signalled his Government expects local government to help reduce the subsidy levels of public transport services and increase “third-party revenue”.

    “Under the last government, farebox recovery fell from 40% of running public transport services to 13%, and so the reality is that we need to ensure that people who use public transport are helping support it,” he told Parliament earlier this week.

    Statements from a One news article online made by S Brown. The cost of those subsidies is peanuts compared to the NZTA-Road Building Industrial Complex set out above.

    Do people not understand that improving PT largely helps everyone, including those obsessed with their cars? And by cutting funding, or no funding decent PT in the first place while making driving more popular of course you will see decreases in patronage.

    1. It’ll be especially hard for people living in smaller towns that can’t drive and won’t have any alternatives once all the regional services are chopped because as coverage services they can’t achieve those FBRs. Auckland and Wellington will be much better off (but not great) because the very productive core services will be able to support more of the coverage routes.

    2. Everyone clamours for better PT, more trains, more buses, more routes, more frequent services, cheaper fares, more security, more rubbish bins etc. But no one wishes to pay for it. How about some peak time tolls on roads, and a kerbside tax on the needless habit dropping off and picking up the kids from school?

    3. Here are some facts about patronage:
      Public transport hits highest usage in five years
      Date: 23 February 2024

      Nearly two million trips were taken on Auckland’s buses, trains and ferries last week – the most since before Covid-19, and this is only expected to get busier heading into March.

      Auckland Transport (AT) recorded 1.9 million boardings across the city’s public transport network from Monday 12 February to Sunday 18 February, the highest since 2019 when patronage was at its peak. This week that number is tracking to be even higher – Wednesday 21 February was the busiest day on Auckland’s public transport network in almost five years with 345,000 boardings.

      AT Group Manager Growth and Optimisation, Richard Harrison says it is pleasing to see public transport usage bouncing back after the pandemic.

      “We’re at about 90% of where we were in 2019, and since then there’s been a big uplift in flexible working and people working from home which has obviously had an impact. This time last year we were around 75%, so this is a massive improvement.”

  6. If public transport is made more expensive, I will personally find where our Efeso Collins has been laid to rest, and resurrect him to explain why public transport should and could be complimentary, funded by the local or Wellington based political Kindergartens.

    NZTA is pure evil, they cause suicides and then block all of our beautiful bridges because every now and then someone jumps off. They are evil. They cause suicide by allowing private motor vehicles to take precedence everywhere. They are evil for not opening the Harbour Bridge permanently for non motorised transports.

    They are evil, and I will resurrect our own Personal Jesus to defeat them.

    ( Declaration of conflict I am an atheist so will be unable to perform the necessary rituals to raise a dead person)

    RIP EFESO

    bah humbug

  7. Everyone clamours for better PT, more trains, more buses, more routes, more frequent services, cheaper fares, more security, more rubbish bins etc. But no one wishes to pay for it. How about some peak time tolls on roads, and a kerbside tax on the needless habit dropping off and picking up the kids from school?

    1. I don’t understand your first and second sentences.

      ‘We’ do pay for it, through income tax, rates/rent, fuel taxes, registration fees. What is being requested, is that perhaps a greater share of the NZTA transport funds could be spent improving PT, and less of a share on RONS.

  8. You have to marvel at the mental contortions whereby increasing fares and reducing services will, quote: ‘reduce pressure on ratepayers and taxpayers.’

  9. Gotta pay for useless motorways somehow.

    I hope Simeon and the central government like traffic, because they’re going to make a lot more of it.

    Maybe they’ll just go the Ontario route and blame bike lanes instead of themselves.

  10. Please don’t blame NZTA for doing what the Minister tells them to do.
    “Record increases” and “committed to…” are the Newspeak translations of “swingeing cuts” when looking at the details. Notice the way statements switch between quoting FBR and Private Share obscuring the changes.
    “Private Share” for private car travel clearly needs to be the subject of a government target – I wonder what that will look like to the public?

  11. Getting back to 2018/19 should be something that councils should be focused on – that might take bit of pressure off the ideological debate. Ideology does see get in the way of sensible decision making and there hasn’t been much pressure to focus councils on sustainable PT networks. In Auckland, the concept of the all-day network goes really well on the Isthmus – you see busy buses all day long. Out in suburbia though, once the commute is done, there’s a lot of buses carrying fresh air and Supergold. Canterbury has cut its fares to next to nothing for very little in terms of new demand. If there’s not the demand, cut out some off-peak service to make the system more sustainable. Raising fares isn’t the obvious solution, nor is wholesale withdrawal from some areas. Yes, the value of congestion relief needs to be factored in, but that is an argument for peak period public transport, not high levels of service all-day in areas where there is no all-day demand.

  12. What’s interesting is the sudden interest in the welfare of ratepayers. I don’t see why this should be a central government concern. If they want to decrease the Waka Kotahi contribution, then do that and let councils decide whether higher fares, higher rates or a combination will make up the difference. Dictating what funding mechanisms can be used to make up the shortfall seems like deliberate sabotage.

    1. This. Like, it’s not central govs business. By all means decree how much NZTA wants to contribute, but the deal between local gov and ratepayers should remain between them.

      Personally idc the outcome of fares (if anything I’d prefer both road and PT ceasing to be subsidised in terms of operating and replacement cost).

      But the central gov needs to butt out of local gov, and broadly leave local decisions to local authorities. Obvs there will be exceptions to this.

  13. I nodded off and dreamt that I read:
    Transport Minister Simeon Brown said private transport costs were rising, shifting more of the burden to ratepayers and taxpayers, who subsidised private transport services.
    “Our Government expects that councils keep private transport costs under control and ensure that those who use private transport are contributing fairly towards operating the network.”

  14. To maintain our GDP, (although not our GDP per capita, which is falling), our Government is maintaining high immigration numbers, ie increasing the population.
    The bulk of this population growth will be in our biggest cities.
    Those, where the already built environment is roading, and parking capacity constrained. The least expensive way of adding movement capacity in these cities, is not provision of more road lanes and carparks, which astronomically expensive but adding PT capacity.
    This was dramatically demonstrated by the commissioning of the Northern Busway a couple of decades ago, that has delayed the requirement for more lane kilometers across the harbour, and hectares of more inner city car parking, for decades.
    But inspite of touting for evidence based decision making, this government, instead is full on bowing to lobbyists and sponsors interests.
    Politics unfortunately is not about evidence, it is about donor income, and generated sentiment.
    Reversing speed limit reductions and smoking reduction measures, in spite of masses of evidence of the resulting serious harm outcomes.

    It is enhancing

  15. Good get rid of all subsidies, nothing worse then empty buses running around burning diesel. Uber could do the job better at no cost to taxpayers.

    1. I love how you think so many buses are “empty”, especially when the average patronages are usually pretty decent, and ignoring the fact that buses at the end of their route will often only have a few people there. Heck, even a bus carrying only 4 passengers is more efficient than the equivalent average peak-hour occupancy of three cars that might use the same space…

  16. I think the angle to attack this is that raising fares works against most of the rest of that list of ways to improve recovery.

    Increasing demand and increasing fares? Year 11 economics would like a word. Raising price reduces demand.

    Lowering operating costs and increasing fares? If less people use it, operating costs per person will rise.

    Third party revenue is also tied to demand. No one want to pay more to advertise to fewer passengers.

  17. PT is already ridiculously expensive – I can drive and park in the CBD for about the same as my train fare – with added convenience benefits. A price hike would erode that competitiveness entirely.

    1. Great though? Is the car that brings you from A to B super fast and direct not extremely convenient? If they would invest all the public transport money in roads we would not even have conjestions anymore. How amayzing. With the upcoming self driving cars which will be a third of the price of an Uber I truly do not see any future for public transport in auckland.

  18. Since Supergold and CSC etc aren’t optional and impose a cost on AT then they absolutely should have any funding for those services included in the fare box recovery. Likewise any ancillary revenue from advertising, PT car parking etc should also be included.
    This has the potential to cause huge damage to PT in this country while also being pound poor as it will certainly end up costing far more in increased congestion and roading costs.

    1. So, what happens if PT is severely damaged? There’ll be more political push for road building. People will be even more dependent on cars. And the winners are: the car manufacturers, fossil fuel industry, road design consultants and road construction industry.

      This is why they’re doing it. These industries are who the Nats and ACT are serving.

  19. The drop in private fare proportion from 42.5% to 20.6% is certainly a large change, and burden on all tax/rate payers, including those who don’t drive or take PT, e.g those who walk or cycle.
    Congestion charging revenue is not currently included in the calculation. I’d like to see that used to cover a large portion of PT cost, justified by it being (commuter) user pays.

  20. This is a terrible prospect, hiking fares or dropping services.

    My opinion that a lot of the PT levels have not recovered since COVID is that Hybrid & working from home is more established so the traffic it *not bad enough* yet for the somewhat congestion free PT looking like a good alternative for a lot of people. The rail disruptions in Auckland particularly have also had an impact, where users would now be enjoying car travel etc instead. There was also the driver shortage issue. We also just need more time for public trust to be higher in having a reliable PT. Loss of the half price etc options would also impact usage (but obviously fare recovery improved).

    The Gold Card scheme is good and is crazy to not continue to include that govt subsidy as part of the recovery equation but perhaps if they rejig the percentage to allow for that it’s OK. As a few have stated here and before they should perhaps make it they pay something (say 25% of adult rate off-peak, morning peak full rate) though difficult with the coalition government having the instigator of this card, Winston Peters.

    Yes, agree hypocrisy re private funding for roads and vehicle travel. I sometimes wish there was a way to have a week where every PT user would go on strike and or all the drivers for the whole country and everyone who used it actually had a car alternative (and no one changed their work/study/shop patterns or suddenly starting biking) to see what would result. These people that think a bit more spending on roads and parking provision would solve congestion are deluded.

  21. Honestly, as a Christchurch resident I would probably prefer a system rebalanced towards higher fares / better service, and am not surprised to see Canterbury near the bottom of the private share list.
    Like, I love bussing 20 km to Lincoln for $2, but I’d still do it just as often at $3 or even $4; it’s still a bargain compared to driving.

    Problem is when they frame it in terms of cost savings rather than simply delivering the best value for a given subsidy budget.

  22. Simple question; by how much would a combination of fuel taxes and licensing fees need to rise to achieve a 70% recovery for roads?

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