Yesterday was the latest AT board meeting. Here are the items from the reports that caught my attention.
There’s only one item that is of interest, Downtown Works Package. I assume it relates to this comment in the main business report
Within the city centre work is focussing on the optimal staging programme for various overlapping projects in the Downtown area ahead of the America’s Cup as well as the commencement of the procurement to develop a more detailed business case for the Wellesley Street bus improvements project.
The HOP website is a pretty awful experience and AT have been working on rebuilding it for some time but then they went quiet again after encountering issues. It’s back on the reports again now. Hopefully meaning it is getting close
Testing for all three technical core components is well underway and is making steady progress. An agile delivery approach is being taken to expedite the customer-facing website changes, and design and build is well underway. Training, communications updates, and legal review will take place in early March after technical readiness has been confirmed. Public go-live will then follow. In parallel, surfacing the HOP balance is being developed and is expected to be available on the AT Mobile Beta test site in March for user feedback. Once this is complete, this can be pushed to the public version.
AT also now say they’re working on upgrading the AT website which is very much needed. Some areas, like the PT section, are a confusing mess, for example, that HOP and Fares are treated as two different things. There are many other examples I could cite but here’s what the report says about it.
Customer Central is applying a human-centred design process to inform the AT website strategy, assessing the website against user experience best practice, industry norms, and in relation to specific business outcomes. Within the scope of this initiative is a tactical review of a select few features for immediate re-design. Report-A-Problem is the first priority for tactical re-design. This feature will enable customers and staff to report problems that they observe and experience across the network and then channel their feedback via CRM to front line response teams. Rapid prototyping and testing has been undertaken, with customers and parking officers.
Manukau Bus Interchange
The opening of the new bus station is now less than a month away with it planned for 8-April. Work has also started on making Putney Way outside of the station a shared space for Panuku. Here’s the impression of what it will look like.
Rail Pedestrian Level Crossings
AT have been upgrading a number of rail pedestrian crossings with automatic gates. Some have already been completed and Fruitvale Rd, Asquith Ave and Rossgrove Tce will start this month with Lloyd Ave and Woodward Rd in May/June. It also confirms that there will be rail shutdowns during Easter and Queens Birthday weekends.
Eastern Busway (AMETI)
AT were expecting the decision back on the Panmure to Pakuranga section in Mid-Feb but as far as I’m aware they still haven’t got it yet. A few days ago they did announce a series of information sessions for the overall project which may also be related to the future sections from Pakurana to Botany.
Regional Public Transport Plan (RPTP)
The RPTP is the plan that sets out how AT will run and develop PT and is being refreshed to take into account all the changes going on from things like ATAP, the new Government Policy Statement and funding levels. We don’t yet know what that will include but consultation for it is being targeted for August/September.
It appears that discussions on inter-regional trains is occurring
Staff are participating in the Auckland-Hamilton Connections Working Group that has been established by Waikato councils to review the strategic case for improved connections between Auckland and the Waikato. We also expect to be engaged in parallel discussions regarding the reestablishment of a commuter rail service between Hamilton and Auckland. Infrastructure requirements to integrate a proposed service with current and planned Metro and Freight services without detriment to performance will need careful consideration.
In December, AT increased the frequency of the 380 service that runs from Manukau to Onehunga via the airport. Initial results are looking great.
Following the service increase on 10 December 2017 compared to 2016 was +34% and for January 2018 compared to 2017 was +32%.
AT highlight how much extra bus capacity has been added to cope with March
Significant additional capacity was provided on key corridors prior to March 2017 of 56 more city-bound bus trips each morning peak (~5,400 spaces) compared to last March, equivalent to 5 percent more capacity and up to 34 percent on some corridors. This along with greater capacity provided in June and December 2017 as part of full service network upgrades in West and East Auckland provide a good base for March 2018 annual transport demand peak
They also say that there are now 99 double deckers in operation, up from 70 last year and out of a total bus fleet of 1300.
AT are continuing their rollout of gates to a number of stations. This table shows the timelines for them, including a station I haven’t heard of before.
Let me know if you have looked through the papers and see any interesting items I missed.