Auckland Transport’s board meet again today and I’ve combed the reports to find what I think are the most interesting bits of information.
The closed session is usually where most of the interesting items reside but this time there doesn’t seem to much too report with most items appearing to be fairly technical issues like procurement strategies and bylaws etc. Perhaps the most interesting item would be a project update from the NZTA – I wonder how much the delay to the opening of Waterview will be discussed.
Auckland Council Section 17A Review
A paper to the board gives an overview from AT’s perspective on the council’s Section 17A review of CCO’s. By in large they don’t expect it to have too much impact on them. One of the areas Phil Goff has asked to reviewed is the idea of using a shared services model across the council family for some core functions. In the paper, AT note one area they would not support the council taking over is technology with AT saying their systems are more efficient and effective than the councils. One other area of interest is it looks like we’ll still have Transdev around running the trains for some time, noting:
Rail services are provided by Transdev in a contract likely to be extended for several years at NZ Transport Agency/MoT direction
Transdev and their predecessors have had contract after contract rolled over many times now. A more detailed note in the NZTA board minutes from December suggests this extension will be for 4 years. They also say they
Agreed that a working group comprising Auckland Transport, the Ministry of Transport, the Treasury and the Transport Agency be set up to consider the future model for operating Auckland’s metro rail services in the context of total government investment into Auckland metro rail operations and the City Rail Link;
As usual the business report provides a lot of content. This is generally in the order it appears in the report.
Under the heading of Organisational Development, one of the items covers the issue of diversity in the organisation.
Diversity and Inclusion
We have finalised a 2 year plan for a formal Diversity and Inclusion approach. This consists of a Diversity and Inclusion leadership team, and 4 key focus areas – Governance and awareness, inclusive leaders, diverse workforce and diverse leaders. Preparation has commenced to develop a strategy and action planning around an ageing workforce
AT is certainly an organisation that could do with some more diversity in it’s ranks.
We’d heard before that AT were rebuilding their AT HOP website and promising to make it more customer friendly. Unfortunately it seems like it’s hit a snag
The AT HOP Web Rebuild project has hit a number of significant technical issues with the data streams (APIs) and the operational use of that data. These issues have surfaced during our testing phase of the project. The project team are working with Thales to identify the issues and progress is being made. This project covers the rebuild of the Customer Web Portal and the Customer Contact Centre Web Portal, as well as Online Card Sales functionality and will deliver a better online experience for our AT HOP customers.
The gates for Otahuhu arrive next month and will be installed by the end of June. Manurewa, Papatoetoe, Henderson and Parnell stations are due to be gated in Q3 this year while Middlemore is being reviewed and designs developed for Glen Innes and Papakura.
AT say they have a number of RTN related business cases under development and will consult on some elements of them this year. Projects include:
- Business case for a new busway between city centre and Westgate (consultation expected in May 2017)
- Business case for route protection between city centre and the airport (completion expected by end of 2017)
- Business case for route protection between airport and Manukau (completion expected by mid-2018)
- Business case for a new bus interchange in Botany to support the Eastern Busway project
The latest numbers for the South Auckland New Network continuing to grow and there were 130k (28%) more trips this February than Feb 2016.
Normalised year on year growth in the South New Network Area for Feb-2017:
- Passenger trips have increased by +130,000 (+28%), the highest numerical and percentage growth on record since the completion of HOP implementation. Network wide (excluding SkyBus and ferry) the increase was +630,000 (+10%).
- Transfers have increased by +96,000 (+232%), the third consecutive month with transfer growth above +65,000 and +200%. Network wide +356,000 (+60%).
- Passenger trips less transfers (to give an indication in the growth of journeys as journey growth is unavailable until August 2017) have increased by +34,000 (+5%), the highest growth on record since the implementation of HOP. Network wide +278,000 (+4.8%).
The report contains some more up to date information on when the New Network will be rolled out. We already knew about West Auckland but the others had previously been more vague.
- West Auckland – 11 June
- Central Auckland – November 2017
- East Auckland – Early 2018
- North Auckland – Mid-2018
- Ferry – Late 2018
As part of the bus priority works which includes extending or adding new bus lanes, AT say:
Changes to operational hours of Special Vehicles Lanes are being progressed on a corridor-by-corridor basis to accommodate parking zones with different operational times
There really should be a minimum time for bus lanes of 7am-10am and 3pm-7pm to allow the peaks to operate. I certainly hope AT aren’t looking to replicate anything like the Mt Eden bus lanes which only operate for a short period in the afternoon.
Park & Ride
Late last year AT launched a unique park & ride trial at the Harbourside Church on Esmonde Rd. The carpark is actually run by Wilsons but AT are doing some of the promotion for it. A section of the report higlights the results so far.
There was light customer uptake in December. A small ‘street marketing’ promotion commenced in early February to increase usage. The site is now seeing regular daily parking of up to 14 vehicles. Further growth is anticipated during March as a result of ongoing promotion (local flyer drops to residences and businesses, street marketing) and increased traffic congestion (typical of March – May as students return to tertiary study).
If any park & ride could justify charging for parking it would be the Esmonde Rd site s it seems so far the public don’t agree with just 14 per day reading it.,