Yesterday my train to town had door problems at Avondale station, ultimately resulting in the service being cancelled and all passengers forced to disembark and wait for the next train. Along with all the other issues and frustration that usually go along with faults on the rail network, this episode had the added bonus of it pouring with rain as hundreds of people were kicked off. This once again highlights one of the big bugbears I have with our rail stations, an almost complete lack of shelter at most of them. This resulted in a sea of umbrellas as people tried to shield themselves from the elements.
Many stations only have 10-15m of shelter so improving on this would have several benefits, including:
- It would improve customer satisfaction
- When it rains, passengers tends to huddle together under the meagre canopy. Larger canopies would also help spread passengers out along the platform.
So what’s the story AT, will we ever get some decent shelter at stations?