Rail patronage continues to soar to new heights and yesterday passed 15 million trips within a year for the first time. That marks also the third million trip milestone we’ve seen this year after passing 13 million trips in March and 14 million trips in July. This is a fantastic result and continues to show that when given a decent option that Aucklanders will use it.
General Manager AT Metro, Mark Lambert says rail patronage in Auckland has grown by 22% over the past year. “Just four months ago we marked 14 million passenger trips. And if we go back 10 years we had just 4 million trips a year.”
Auckland Transport chairman Dr Lester Levy says when he became AT chairman in November 2012 rail patronage was just 10 million. “What Aucklanders have wanted for decades is reliable, frequent and safe public transport options and we have a very clear focus on delivering to those wants and needs.”
Mayor Len Brown says this is another outstanding achievement for public transport in Auckland. “At this rate we will pass the next big milestone – 20 million – at the start of 2017. Aucklanders love their trains and compared to this time last year, they’re taking around 10,000 extra trips every day across the suburban network.”
Since the rail network went all-electric in July, from Papakura to Swanson, there has been a marked improvement in reliability and on-time performance. In October 93% of services arrived at their destination within five minutes of their scheduled time and the previous month 94.9% of services arrived on time, a new record for Auckland trains.
Mr Lambert says “Our customers are liking the improved level of service and the comfort and convenience of the new trains. We’re also working on a timetable improvement which will see services on the Western Line go to six trains an hour at peak like the Southern and Eastern Lines.”
Overall public transport patronage in Auckland across rail, bus and ferries now exceeds 80 million passenger trips a year.
The result also marks us being halfway to the government’s patronage target for the CRL of 20 million trips by 2020 just over two years after it was set.
If current trends continue we will hit 20 million trips in mid 2017 however the Ministry of Transport have continued to claim that patronage growth will taper off. There’s no sign of that happening yet and in fact patronage has continued to grow at increasing rates with it currently increasing by over 22%. There are also a lot of improvements still to come. As AT say in the press release above they are working on increasing frequency of trains on the western line which last I heard was expected to occur around April. That will both help address capacity constraints and make the service much more useful at the same time. In the middle of next year we will also get integrated fares which will make most journeys cheaper and in the South the new bus network will be rolled out which should see more people transferring to trains. The changes to will happen after that. All of this means that patronage is likely to continue to grow strongly for some time yet.
One aspect I will be watching is to see how it takes us to reach the next million milestone. We’ve seen the last two taking just four months. There’s been a distinct downward trend although I’d be surprised if it went lower. One aspect likely to help keep the current trend up is that this year will see the shortest rail closure over Christmas so we should see some decent increases in patronage in the December and January months.
The patronage results for October have also been released ahead of the AT board meeting next week. Other than rail which reached 14.8m to the end of October both bus and ferries also saw patronage increase despite there being one less business day this October compared to the last one. Buses were up 0.5% for the month while ferries have continued strong growth over the last six months or so up 8.2% for the month.