A few days back the Human Transit blog superbly outlined the basics of designing bus routes – using Halifax in Nova Scotia as the example. There are some excellent “basics” outlined in that post: the need to identify choke points, the need to have good “anchors” at each end of your route, the benefits of bouncing routes off at right-angles once you reach the edge of a grid system and so forth. What seemed perhaps most obvious of all is how each route is designed to achieve a number of different things – not just to drag various people from around the suburbs and take them into the city before turning around and doing the same thing. The first route the blog post looks at is perhaps the best example of this:

While the whole peninsula is fairly high density, the main patronage attractors are within the various shaded areas – education facilities, employment zones, hospitals and so forth. The red circles represent the chokepoints on entering the island and the “T” represents transfer points. What I like about this route is how – let’s say during the morning peak – there would be strong flows of passengers both ways along the route – because it doesn’t simply terminate in the middle of town and then head out again, it passes through the city. With transfer points at both ends of the route you would have a lot of passengers on the bus right to the end of the line (which is good for efficiency) and because it keeps to a very low number of streets it’s a simple and easily understood route.

You would struggle to find too many routes like this in Auckland. Most bus routes seem to very much “peter out” at their suburban terminus, while through-routes are extremely rare as well. This means that our system has huge inefficiencies, in the form of empty buses close to the end of their runs, and then by having to run many ’empties’ from the city centre terminus back to the start of the route.

When I wrote this post about the possibility of using the Wellesley Street corridor for most North Shore buses, there was a lot of interesting discussion in the comments about sending some of those North Shore buses further south. The 881 service from the North Shore to Newmarket via the University and Hospital is apparently very popular – and many have thought that it might make sense for the Northern Express to continue to Newmarket. Personally I view the NEX as part of the “Rapid Transit Network” and see no point in duplicating RTNs between Britomart and Newmarket (we have the train line of course), so I would do things another way.

My route, as shown below, basically brings two routes together: the main ‘non-busway’ QTN route on the North Shore and the future Manukau Road b.line service between Onehunga and the city.

If we start with the ends of the routes, we have two obvious major transfer points: Onehunga in the south and Constellation bus station in the north. As I outlined in my blog post about Mangere bus routes, I see most of them feeding into Onehunga in the long run – allowing transfers onto train for the fastest Onehunga-downtown trips – or onto a Manukau Road b.line for intermediary trips. Manukau Road is a major arterial that clearly requires a high frequency bus corridor in just the same way as Dominion Rd, Mt Eden Road and others do.

In the north, while the busway will obviously be used for most trips heading to or from the city, there will similarly always be the need for a service linking together all the town centres and various trip generators on the North Shore. So if we’re going to need both these routes – primarily not for fast trips to the city centre from outlying areas but for trips along the route, for trips that may occur outside the peaks, for trips in the reverse peak direction and so forth – why not join these two routes up so we offer even more options? The route above would allow one to travel from Takapuna to Epsom, or from Royal Oak to Milford – but without the inefficiency that a normal ‘everywhere-to-everywhere’ style of service pattern tends to generate. Run this route at 10 minute frequencies off-peak and you create a really strong north-south bus corridor across the whole city that can be useful for a vast number of different trips.

I suppose that on the down side it would be a fairly long route and with that comes potential for unreliability. But because there would hopefully be enough patronage generated by the route (in both directions and right to the ends of it) it should be able to support high enough frequencies that make unreliability less of an issue.

This is quite a dramatically different way to operate a bus route in Auckland. Do people think it would work? It seems critical to me that it has a fast route through the city centre – so people travelling from Takapuna to Epsom don’t spend half their lives stuck at traffic lights downtown – but it seems potentially a pretty efficient way to provide for a lot of different potential trip options.

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19 comments

  1. I don’t know. All I know is that I got on a bus at Queen St this evening, and by Newmarket felt sick.

    I don’t think I ever want to go on a bus again.

    And, crucially, it reminded me why buses have been considered third class transport in Auckland (excepting particular routes). There are serious user-end issues that will need to be addressed to get usage where it should be, including on possible lines like this one. Frequencies will help though, but they’d need to lead patronage, not follow it.

    1. I should say that I still had about another hour left on that bus. Feeling sick for an hour because your chosen transport mode brakes suddenly, accelerates too fast, and pitches in every direction isn’t pleasant. It was partly the driver’s fault, but most of it is because you’re putting a passenger vehicle on top of a lightly loaded truck chassis – it’s going to bounce like a bucking-horse by design. I’m going to say that engineers, politicians, and anyone deals with buses in any form should have to take a peak hour 305 or 304 end to end on a wet day, to get a feel for what goes with it.

      (this could be construed as a general bus whinge, but I think there are a lot of issues that get ignored because the people making the decisions are not the ones ever using the services. This obviously applies somewhat in this context)

      1. I know this is getting off topic, but I’ve become quite aware of the varying quality of bus driving technique by various drivers.

        In the past week I’ve sent in both a complaint for one driver and a commendation for another driver for my home route (the 243).

        Driver relations and driving technique are something that need more training and monitoring.

  2. If that route existed with b-line frequencies I’d probably use it weekly to get from my flat in Grey Lynn to my mum’s house in Mairangi Bay. It’s currently about the only trip I use my car for because of the abysmal late-night frequencies of non-busway North Shore services.

    However, if that route was running at 10 minute frequencies it would probably put the K Road to Wellesley Street section of the Symonds Street bus lanes over capacity.

  3. Two thoughts about your suggestions.
    1, The journey from Torbay to City around the East Coast Bays has to be one of the most horrible bus rides ever. It takes over an hour because the bus is winds its way all over the place which really is not what we want in public Transport. I used to try and catch a bus from Browns bay to city and home at night. It is long winding and like the earlier reply leaves one feeling quite sick. Going home we have one service that goes via the hospital and then meanders around Milford before heading to East Coast Bays.
    Why can we not have fast services to specific destinations. For instance City to Browns Bay via Busway and Greville Road, or City to Mairangi via busway and Constellation Drive. We should aim to get journeys completed in around 30 minutes. Believe me after 9 hours at work one wants to get home not have a tiki tour for 60 minutes around the various surburbs.
    2, I think we should stop seeing bus trips as being one way full and one way empty. The trip is the whole journey say city to Albany via busway and then back again. That way the cost is the total journey and the income is spread across the whole journey. This would stop the silly idea that buses are running one way empty. They are heavily loaded for one part of journey and less heavily loaded on another part of journey but it is still one trip.

    1. Ron, I thought there were plenty of peak time express services via the busway to places like Torbay. I would agree we need to run those outside peak time too – this route would complement not replace such services.

      1. No there are not many peak time express services. There are a couple of expresses in the morning that travel via Constellation and then use busway (85,86) but that is still a 40 minute trip winding around the bays to get to Constellation. Coming home express services don’t start till 4:30pm and still run via busway and do the trip around the East Coast Bays. I thought when busway was opened they hinted at feeder services from busway to outer reaches. I don’t mind swapping buses say at Constellation or Albany for a fast feeder service but we never got the feeders. What we have is the 880/881 service which runs around the bays to Constellation then up to Albany University and back around the route again. They are absolutely useless for fast commuting as they do not meet the NEX buses and only run once or twice an hour. What we need is a feeder service that goes every 5/10 minutes that you can rely on. No feeder service should be longer than 15-20 minutes. You could then plan on catching a NES bus and swapping over and getting home reasonably quickly. IMHO

  4. We have to do something about bus routes, if only to control the increasingly reckless driving of buses and the poor state of repair many of the buses seem to be in. In the last forty eight hours on New North Road alone I have:

    1/ Seen (yesterday at 7.16am) a bus shoot a red light to make a right hand turn from New North Road into Balmoral road heading towards St Lukes. Like, REALLY shoot a red light.

    2/ Seen a bus heading towards the city just before the rail overpass on New North Road simply pull out in front of oncoming traffic – one vehicle was forced to swerve into the oncoming lane, other almost had a nose to tail.

    I understand drivers are given reckless and realistic timetables. But the bad driving behaviour appears to be getting worse, and to my mind is beginning to constitute a serious safety issue that needs to be taken seriously before someone is killed.

    3/ Seen a bus whose vehicle emissions would certainly fail any warrant test. It was a shameful and sustained spewing of huge amounts of blue smoke the entire length of the road I observed.

    4/ today, at 7.22am, I drove behind another dirty fumes spewing bus with one of it’s rear brake lights broken that – literally – weaved randomly as it’s speed dropped from a bare 45km/h to around 35km/h as it negotiated the very gentle slope that is the approach to the Balmoral road intersection heading south on New North Road.

    These observations are just from one commute I do on one stretch of road over two days. God knows what the situation is like across the network.

      1. Some time ago the bus driver on a morning 028 from Grey Lynn (entire route is only one stage long) asked me if he was supposed to turn into Victoria or Wellesley St. What does that say about their training.

        1. I was on a coach that pulled in to Sydney Airport and hit the overhanging verandah at the departures. A big chunk of it fell off. We had to hang around while the airport came out and inspected the damage.

  5. You get what you pay for I suppose. I used to take the bus all the time (45min trip each way) and didn’t have any issues with the lurching and stop/start motions of the bus. Maybe I just didn’t expect that much from the bus. I’ve since changed jobs and had to take two buses and gave up because of both time and cost.

    Regarding the suggested route, I think it is a good idea linking lots of key places all on one route. A commuter bus at the peaks and a general trip bus to key points. I wonder what the chances are of that happening.

  6. It’s interesting that a post about network design turns into a comment thread about vehicle design and driving styles.

    If you decide that buses aren’t worth your time, you’re effectively ruling out most options for public transit improvement in Auckland.

    It’s a bit like saying that because your laptop’s worn out, computers aren’t worth your time.

    Josh, I’ve seen routes as long as yours, but in the Akl context I wouldn’t fight hard to make this one route, as opposed to two overlapping between Britomart and Grafton. As bus priority facilities improve, longer lines become viable. Great post, and thanks of the plug.

  7. Sydney has introduced its Metro services, a lot of them being through services not terminating in the CDB, high ferqency, and terminating at a destination/transfer point. The Bus livery differs to the standard buses, Branded Metro and painted red (all buses should be red, sorry lived in London for a bit)

      1. Surely buses should be coloured according to what kind of route they operate? RTN, QTN or LCN.

        Though I quite like the proposal to create three different coloured Link bus services.

  8. They could even be painted with the Jamaican flag, better that at the moment. They’re stealth. Yesterday I wanted to take a bus from Kyber Pass rd in front of Lion brewery to the Kyber/Symonds intersection. There were no singns as of which bus would go up the pass straight or which would turn towards the hospital. I had to stop 5 buses under the rain and ask the driver where he was going, before finally getting the right one. Then i spent 1.50 $ for a 2.5 minutes trip.
    Next time i take the car, red.

    1. Most buses from Newmarket now go via the Central Connector busway which goes along Park Rd, Grafton Bridge, Symonds Street. I think only the Manukau Rd buses use the top section of Khyber Pass now. This is to improve transport to the Hospital and has cut bus travel times and improved reliability between Newmarket and Britomart significantly.

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