When the Britomart train station was built, the council somehow pulled off an impossible feat (you would think) and turned a public square (Queen Elizabeth II square, which admittedly was more of a wind tunnel than a square) into a road, well OK a road that only allow buses along it – but still basically a road. Perhaps it was the “feel-good” factor of opening Britomart train station which made this feat possible, or perhaps potential dissenters were quietened by promises of a fully integrated transport interchange where one could step off a train or ferry and catch a bus to any corner of Auckland they pleased – while still being right in the heart of the city.

Well, looking at the location of all the bus stops around Britomart I would have to say that the promise has not been fulfilled. A good number of buses still begin and end their runs a long way from Britomart (for example all New North Road, Sandringham Road and Dominion Road services), while even those buses that do go right the way into Britomart have their stops splattered all over that part of town. Someone noted recently that if you simply wanted to catch a bus from Britomart to Onehunga you could do so from one of three different stops depending on the actual route you took. Furthermore, of course the three stops weren’t located near each other so you don’t have the opportunity to quickly browse the timetables at the stops to work out which bus you should catch.

The map below shows clearly how messy the area is:downtown If we look at it by colour, the dark blue stops are for North Shore buses, the green stops for West Auckland, the light-blue for isthmus routes, the burgundy for south Auckland routes and the yellow for places out east. But it’s not like they’re even being grouped, apart from the North Shore buses to some extent. The bus I catch each day leaves from stop D20 – and it’s the only bus route all day long that leaves from the stop in this prime location. Similarly, stop D6 I think is only used for City Circuit buses – what a waste as it’s right outside both the ferry building and the train station. To make matters worse, as I mentioned above, there are a number of further bus termini sprinkled around the rest of the CBD, as shown in the map below:midtown
Surely we can do better than this. From my estimates there are ten trunk routes that link the CBD with the rest of Auckland – although even then many of these routes meet up on streets like Albert Street and Symonds Street:

1) Fanshawe Street – North Shore
2) Victoria Street – Herne Bay/Westmere (should be extended to Pt Chev if ARTA had any brains)
3) Queen St/K Road – Western Bays services (015,025,035,045 etc.)
4) Albert St/K Road – West Auckland Buses along Great North Road
5) New North & Sandringham roads services – exit city via Symonds St
6) Dominion & Mt Eden roads services – exit city via Symonds St
7) Manukau Road buses – exit city via Symonds St
8 ) Great South Road buses – includes buses to south Auckland and Howick & Eastern buses (via Symonds Street)
9) Remuera Road buses
10) Tamaki Drive buses (via Quay Street).

Some of these “main routes” service a LOT of buses (like North Shore) so therefore having a single stop would be difficult. Same with all the Great South Road services, and also any stop that had to service both Mt Eden Road and Dominion Road services.

However, I am sure with a bit of clever thinking we could work towards having 10 main departure points of the CBD – based on these ten main trunk routes. If we could get bus lanes on Queen Street then most, if not all, bus services would be able to enter and leave the city via a street with extended bus lane hours: Fanshawe, Albert, Queen or Symonds.

I will delve into possible ways of reorganising the bus stops and bus routes of the CBD in future posts (as I have done a bit in the past) but for now I’m actually quite curious to hear a few ideas, as I’m really not sure how this mess can be sorted out effectively!

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10 comments

  1. An idea to investigate is to redesign most of the CBD into a one-way system, i.e. going downtown via Albert Street, going uptown via Queen Street. It would free up road space for permanent bus lanes and wider foot paths. It would also do a way with right turning across oncoming traffic and remove a fair bit of traffic lights to speed up bus and road traffic. Just put in a few ped crossings instead.

    The gig issue would be to only have a few logical bus stops around town for routes that go across town rather than terminate at Britomart. This has been discussed before. To prevent massively long routes the current ones could be combined and split up. i.e. Northern Express going Albany to Newmarket; Remuera Flyer from St John to Westmere etc.

  2. I’d love to see no cars in Queen St . Good work on starting a bus stop re-organisation. It’s a ridiculous mess. For example, I don’t know why Sandringham Rd buses leave from one part of Victoria St near the parking building and Mt Albert ones from another opposite the bank. Tourists and out of towners must be very confused especially if they are used to a city where there is a real bus terminal from whence all buses leave.

  3. I do think we probably need to separate out the functions of the CBD’s main roads a bit more. Queen Street should be more pedestrian focused, and Albert & Symonds streets more focused on buses. With the central connector, Symonds Street is being sorted out – but the Albert St bus lanes are still a bit of a dog’s breakfast.

    In the end I think the solution will be in creating a Midtown bus terminal around the back of Aotea Centre, and also continuing more routes to Newmarket (from the North Shore) and parking the buses up there. The central connector means that there should be a reasonable amount of consistency in the time it takes buses to get from Newmarket to Britomart.

  4. It’s a mess. The stops should be much much better marked, with colour coding and large signs. There should be directions to the stops.

    Having Queen St, or some central street or two converted into more mixed use, with greater emphasis on buses (as at Britomart) needs to be done. They shouldn’t be located up a hill and around a corner though, that could be even worse for usability!

  5. I like the idea of having two centres both underground, one by the future Wellesley station and one at QE2 square with a free fare between them on the future CURL and a free bus along Queen St with a couple of stops between them… West and Shore Services leave from Wellesley either along Fanshawe or K Rd… South, Onehunga, East services leave Britomart via Symonds…

    Until such a time I think your idea of 10 locations only is a good one, some consolidation in the city is a great idea and should be done at the time of integrated ticketing along with route and numerical simplification…

  6. The mess of bus termini is a result of having most bus routes terminate on-street in the city centre.

    The text book solution is to through-route most services along some well defined spines. This moves the layover function out to the suburban termini. In the city buses are just travelling through picking up and setting down. This also has the added benefit of improving accessibility to and through the city for bus users.

    Examples; Christchurch – eastwest and north south spines with all services routed through the city, Wellington – golden mile spine (heavily used for travel within the CBD as well as to and through it), Melbourne (trams but same principal) and Adelaide among others.

    When Christchurch converted to through-routing from 1999 it was able to replace 24 bus stands with 5 bus stands.

    Melbournes tram spines are a great example of the way through routing can create high frequency spines that allow people to move around easily within the city, as well as through it. Frequencies on the main spines are so high that transfers are seamless at the points where spines cross.

  7. Through-routing is something being pushed for by PT enthusiasts in Auckland…

    There are a couple of threads on that topic on this blog…

  8. I’ve long wondered why catching any bus other than the one or two you’re very familiar with requires such a degree of forward-planning in Auckland. e.g., extensive consultation of website, creating and printing map. This explains it!

  9. Things have not changed much. I consider myself to be pretty intelligent and literate, and I have caught many buses in my student years at Auckland Uni, but I was lost. I caught the bus from the North Shore heading to Greenlane. OMG. I used Maxx to plot my route, but I didn’t realise how many codes I would have to store for buses in my head, 3 buses and 2 hours later I finally made it to work using completely different buses and a different route because I forgot the codes and had to ask the drivers!! Day 2 was different, I got a lift to Britomart !!!! New hell. By the time I worked out which bus I needed to catch, and found the bus stop – which wasn’t even anywhere near Britomart I had used up half a damn hour. Don’t bother asking anybody at Britomart – they only know about trains. Arghhh!!! Bring on a simplified system.

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