HOP terms update
Last week, Auckland Transport sent out an email to HOP users stating that the terms of use for HOP had changed. The link to ATs website show’d the terms of use but no information about what the changes actually were and I wasn’t the only one questioning what they were. …
1 Million HOP Cards
Late last week Auckland Transport announced that they sold their millionth HOP card.
Thanks a million Auckland – the millionth AT HOP card has just been sold.
AT HOP is the smart card which can be used for bus, rail and ferry travel throughout Auckland.…
HOP in detail
As mentioned this morning, at Auckland Transport’s board meeting today there is an interesting paper giving an overview of the HOP system, which AT say is the third largest financial transaction system in the country. Here are some of the figures from the paper.…
The HOP Blacklist
Auckland Transport’s HOP card generally works pretty well for most people and is a vast improvement from what we had before with different ticketing systems for each mode/company. But almost 5 years on, it still has some amazingly annoying and very customer unfriendly bugs/features that they’ve never fixed.…
SuperGold on HOP
In just over a month those over 65 will no longer be able to just wave their SuperGold card to get free public transport. Instead, following changes made by the government, they will be required to have an AT HOP card with a concession loaded.…
AT December Board Meeting
Next week is the last AT board meeting for the year and comes only three weeks after the last meeting. As it’s a bit earlier in the month the PT numbers aren’t available yet however the board report is. The post below are the items from the reports that I personally find interesting.…
HOP in Wellington
Wellington has been making some noises about moving towards integrated ticketing and fares for some time and doing so is formally listed Greater Wellington Regional Council’s Regional Public Transport Plan (RPTP). In the RPTP they say “Improving the fares and ticketing system is the next significant element in the modernisation of Wellington’s public transport system”.…
Auckland Transport December Board Meeting
The Auckland Transport Board meet tomorrow and while it might be earlier in the month than usual due to Christmas, there’s no shortage of information. As usual here are the things that caught my attention.
The closed session is once again packed with reports, some are listed as being due to commercial sensitivity and others to allow free and frank discussion with the information released later.…
Guest Post: Dear AT HOP
This is a guest post by reader Frith Stalker
Dear AT Hop
I have used Auckland buses for 30 years
I am very smart, very pedantic, very polite and very Rule Abiding
I am your perfect customer.
I always thank the driver.…
AT’s Get on Board with Jerome Campaign
Auckland Transport recently launched a new campaign featuring Jerome Kaino encouraging people to use PT and HOP. It seems to be primarily an online campaign focused on the videos below however I’ve also seen a few ads on the backs of buses too.…
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